Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MMATSHEPO PRISCILLA MOTSEMME

Mamelodi East

Summary


Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

11
11
years of professional experience
4
4
Certifications

Work History

Receptionist

Rooiberg Security Company
10.2022 - 02.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved office organization with meticulous management of appointment scheduling and client databases.

Sales Representative

Maeteko Funeral Parlour
01.2022 - 05.2022
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

Picker and Packer

PICK N PAY
09.2018 - 02.2021
  • Pulls and packs product based on daily orders
  • Meet specifics of customer orders in a timely manner
  • Keep products separated, organized and in good rotation
  • Monitor product quality frequently, reporting problems to reduce safety issues.
  • Worked fast to meet assigned daily picking quotas.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.

Delivery

PRO EVENT (RAM COURIER)
08.2014 - 09.2018
  • Loading, transporting, and delivering items to clients or business in a safe, timely manner.
  • Reviewing orders before and after delivering to ensure that orders are complete, the charges are correct and customer is satisfied.
  • Assistant with loading and unloading items from vehicle.
  • Excellent communication skills, both verbal and written.

Education

Grade Matric -

Solomon Mahlangu Freedom School
Pretoria, South Africa
01.2013

Computer Literature

NYDO
Pretoria, South Africa
04.2001 -

Skills

    Communication

    Data entry

    Telephone skills

    File management

    Customer services

    Organized

    Attention to details

Certification

Driver`s License

References

Mandla, 0795638997, Pro Event Agency (Rams Courier)

Timeline

Receptionist

Rooiberg Security Company
10.2022 - 02.2025

Sales Representative

Maeteko Funeral Parlour
01.2022 - 05.2022

Picker and Packer

PICK N PAY
09.2018 - 02.2021

Delivery

PRO EVENT (RAM COURIER)
08.2014 - 09.2018

Computer Literature

NYDO
04.2001 -

Grade Matric -

Solomon Mahlangu Freedom School

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MMATSHEPO PRISCILLA MOTSEMME