MMATHABO NTSOANE
Summary
- Goal-oriented individual with extensive experience in greeting and assisting a high volume of customers. Proficient in recommending merchandise based on individual requirements to ensure customer satisfaction. Demonstrated expertise in creating visually appealing displays to promote higher sales. Adept at completing cash register transactions and maintaining accurate records of all transactions.
- Energetic and organized with keen eye for detail and strong commitment to efficiency. Familiar with office software and document management, excelling in data entry and scheduling. Dedicated to streamlining administrative processes and enhancing office productivity.
- Developed organizational and multitasking skills in fast-paced office environment, managing various administrative tasks efficiently. Excel in document management and communication, ensuring smooth office operations and accurate record-keeping. Seeking to transition into new field where these skills can drive operational success and support team objectives.
Overview
8
8
years of professional experience
Work History
Sales Associate
TFGroup
01.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Admin Intern
American Corner Pretoria
10.2021 - 01.2022
- Analyzed problems and worked with teams to develop solutions.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Regional Ambassador
Vodacom
10.2020 - 09.2021
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
Junior Receptionist
Medical Centre
01.2017 - 01.2018
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Promoted a secure workplace by verifying visitor identification before granting access to restricted areas.
- Enhanced team efficiency by taking accurate meeting minutes and promptly distributing them to relevant parties.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Education
Diploma - Public Relations Management
Tshwane University of Technology
Pretoria, South Africa12.2022
Matric -
Taxila Secondary School
12.2016
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Problem-solving
- Multi-tasking strength
- Data entry
- Detail Oriented
- Maintaining confidentiality
- Microsoft Excel
Timeline
Sales Associate
TFGroup
01.2024 - Current
Admin Intern
American Corner Pretoria
10.2021 - 01.2022
Regional Ambassador
Vodacom
10.2020 - 09.2021
Junior Receptionist
Medical Centre
01.2017 - 01.2018
Diploma - Public Relations Management
Tshwane University of Technology
Matric -
Taxila Secondary School
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