Mmasefako Lucy Tlala
Summary
Tutor with Advanced Diploma in Quality and Diploma in Operations Management. Experience in tutoring Project Management, Quantitative Analysis, and Operations Management. Strong communication, analytical, and leadership skills. Passion for fostering learning and optimizing workflows. Eager to leverage academic expertise and practical experience to enhance operational excellence, quality assurance, and continuous improvement in an entry-level role. Committed to driving high-quality standards and efficiency in dynamic environments. Dedicated to making a positive impact by applying knowledge and skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tutor
University of Johannesburg
01.2023 - Current
- Conduct one-on-one and group tutoring for Quantitative Analysis, Project Management, and Operations Management
- Develop personalized lesson plans and study materials tailored to individual learning needs
- Assist students with assignments, exam preparations, and coursework
- Support lecturers with administration, invigilation, grading, and record-keeping
- Foster a positive and supportive learning environment that enhances student engagement
Education
Advanced Diploma - Quality
University of Johannesburg
11.2023
Diploma - Operations Management
University of Johannesburg
11.2022
Matric -
Pretoria Secondary School
01.2015
Skills
- Computer Literacy (SPSS, QM for Windows & MS Office (Word, Excel, PowerPoint, Access)
- Effective Communication
- Interpersonal skills
- Data Analysis & Problem Solving
- Tutoring & Mentoring
- Leadership & Team Collaboration
- Report Writing & Documentation
- Time Management & Attention to Detail
- Quality Tools
Certification
- Artificial Intelligence in the 4IR, 2024
- Level 2 Tutor Certificate, 2024
- Level 1 Tutor Certificate, 2023
Community Engagement And Leadership
- Bambani Farming, 2019, Assisted NGO with agro-processing, environmental sustainability, and vertical farming.
- Class Representative, 2022, Advocated for student concerns and academic experiences with the Department.
Awards
- Academic Merit Recognition, 2019, Best student in Extended Diploma in Operations Management (First Year)
- Dean’s Award
- 2019
- 2022
- Academic Excellence for outstanding performance
Timeline
Tutor
University of Johannesburg
01.2023 - Current
Diploma - Operations Management
University of Johannesburg
Matric -
Pretoria Secondary School
- Artificial Intelligence in the 4IR, 2024
- Level 2 Tutor Certificate, 2024
- Level 1 Tutor Certificate, 2023
Advanced Diploma - Quality
University of Johannesburg
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