Mmapula Ambrocia Malefo
CLEANER
Gaborone
Summary
I am a meticulous Professional Cleaner who organizes, arranges and cleans public spaces to provide guests with pristine and inviting public space's and also have knowledge on variety of cleaning products and utilizes efficient methods to get the job done.
Overview
5
5
years of professional experience
1
1
Language
Work History
Office Cleaner
Ministry of Finance
08.2023 - 08.2024
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Used time management and efficient cleaning methods to meet deadlines.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Supported facility upkeep by properly washing windows and mirrors for improved appearance and visibility.
- Emptied trashcans and transported waste to collection areas.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Boosted employee productivity by maintaining a clutter-free office space through efficient organization and waste disposal.
- Ensured restrooms were hygienic and well-stocked, promoting employee satisfaction and wellness.
Environmental Health and Safety Intern
Lobatse Town Council
01.2022 - 04.2022
- Streamlined waste management processes by evaluating current methods and recommending improvements.
- Assisted in maintaining up-to-date documentation for hazardous material storage, handling, and disposal procedures.
- Improved site safety by conducting thorough hazard assessments and implementing corrective actions.
- Conducted routine inspections, identifying potential hazards and ensuring compliance with regulations.
- Ensured proper handling of hazardous materials by providing clear guidelines and effective training sessions.
- Prepared and documented health and safety incident reports for management review.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Researched and devised new safety initiatives and strategies to improve safety performance.
Housekeeper
Phakalane Golf Estate and Hotel Resort( 4 Star)
02.2017 - 05.2018
- Changing linens and making beds, Keeping public areas clean, Cleaning hotel rooms.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Verified cleanliness and organization of storage areas and carts.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Office Cleaner
Penrich Insurance Brokers
07.2016 - 01.2017
- Maintained high standards of cleanliness and sanitation in office spaces, contributing to healthier work environment.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Ensured a safe workspace by timely reporting of potential hazards or maintenance needs to management.
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
- Organized and used industrial cleaning products following strict safety procedures.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Education
Bachelors of Arts Degree in Public Health - Public Health
Gaborone University College of Law And Professional Studies
Gaborone, Botswana 01.2018 - 01.2022
High School Diploma -
Goodhope Senior Secondary School
Goodhope, Botswana 04.2001 -
Skills
Customer service
Knowledge of cleaning procedures
Attention to detail
Time management
Good communication skills
Result oriented
To be able to prioritize work load effectively
Working in a busy environment
Meeting new people with different personalities
Safety Procedures
Adapting to different client's requirements and conditions
Volunteer Experience
2015-01-01, 2016-01-01
- Cleaning orphans yard.
- Washing laundry for disabled and less fortunate.
- Preparing food for Orphans
Accomplishments
- Consistently received compliments from supervisors and guests for sharp presentation.
- Knowledge of USPH and other international Public Health rules and regulations.
Onlinepresence
Facebook, Maps Kwebane
Additional Information
- Valid Passport
references
- Available on request
Timeline
Office Cleaner
Ministry of Finance
08.2023 - 08.2024
Environmental Health and Safety Intern
Lobatse Town Council
01.2022 - 04.2022
Bachelors of Arts Degree in Public Health - Public Health
Gaborone University College of Law And Professional Studies
01.2018 - 01.2022
Housekeeper
Phakalane Golf Estate and Hotel Resort( 4 Star)
02.2017 - 05.2018
Office Cleaner
Penrich Insurance Brokers
07.2016 - 01.2017
High School Diploma -
Goodhope Senior Secondary School
04.2001 -