Microsoft and Excel
Mmapolelo Fortunate Seerane
Cashier, Deliveries And Switch Board
Vosloorus
Summary
I am a self-driven individual with excellent communication skills, Detail-orientated and highly organized with a desire to meet and exceed the companies objectives am Self-motivated and organized with an ability to multi-task while dealing with diverse demands I have Demonstrated ability to work with a high degree of independence while providing reliable 11 years experience and efficient work Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
3
3
Certifications
6
6
Languages
Work History
Crew Member
McDonald Parkrand
Parkrand , Gauteng
11.2025 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Boosted repeat customer rates by providing friendly and engaging service.
Switch Board / Cashier, Customer Services
MERCURY BUILD IT
Brakpan , Gauteng
10.2014 - 09.2023
- Duration: Oct 2014 – Sept 2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Switch Board / Cashier
DEBONAIR'S
Brakpan , Gauteng
01.2012 - 10.2014
- Duration: January 2012 – October 2014
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Packer
SPAR WAREHOUSE
Boksburg, Gauteng
10.2011 - 12.2011
- Duration: 3 Months
- Pricing room and stock counting
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Collaborated with shipping department to optimize order fulfillment, ensuring customer satisfaction.
- Re-packaged damaged or incorrectly packaged items.
- Placed items into bags, boxes or other containers.
- Labeled containers, container tags or products.
Education
National Senior Certificate - English, Sepedi, Mathematics, Life Science, Life Orientation, Engineering Graphics & Design
LETHULWAZI C SCHOOL
12.2009
Skills
Ability to manage multiple priorities
References
- Karabo, Sales Rep, 071 322 9545, SPAR WAREHOUSE
- Elizabeth, Manager, 011 915 5889, 011 915 1436, DEBONAIRE'S
- Leonard, Floor Manager,011 897 3100, 072 196 8683 BUILD IT MECURY
- Mmathapelo, Manager,078 823 8506,069 133 1662 McDonald Parkrand
Awards
Customer Experience Award - DEBONAIRS PIZZA, 25 January 2012
Training
Simply Shine Customer Care Training Programme - THE SPAR ACADEMY, 4 March 2015
HOME LANGUAGE
SEPEDI
CRIMINAL RECORD
NONE
Software
Certification
Grade 12 national diploma
Timeline
Crew Member
McDonald Parkrand
11.2025 - Current
Simply shine customer care
03-2015
Switch Board / Cashier, Customer Services
MERCURY BUILD IT
10.2014 - 09.2023
Customer experience
01-2012
Switch Board / Cashier
DEBONAIR'S
01.2012 - 10.2014
Packer
SPAR WAREHOUSE
10.2011 - 12.2011
Grade 12 national diploma
12-2009
National Senior Certificate - English, Sepedi, Mathematics, Life Science, Life Orientation, Engineering Graphics & Design
LETHULWAZI C SCHOOL