Summary
Overview
Work History
Education
Skills
Accomplishments
References
Work Availability
Work Preference
Timeline
Generic

Mmalesiba Gladness Tsatsi

Office Administrator
16 Kruin Street Klopperpark Germiston

Summary


I am a self-motivated office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.

Overview

3
3
years of professional experience

Work History

Office Administrator

Deemat Electrical (PTY)Ltd
02.2025 - Current
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Reconciled account files and produced monthly reports.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.
  • Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Ensure that tender documents are completed and accurate
  • Ensure the bid process is followed
  • Search for tenders for various platforms
  • Provide general administrative support to the team

Intern

Mogale City Local Municipality
02.2023 - 11.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Data capturing on BIQ and Mass Online
  • Prepared project presentations and reports to assist senior staff.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Typing Notices
  • Property inspection with senior
  • Filing Management
  • Determine market value for properties
  • Front desk handling
  • Data Capturing


Intern

Independent Electoral Commission
06.2022 - 02.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Prepared project presentations and reports to assist senior staff.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Enabled more organized inventory system by cataloging company assets.
  • Streamlined data entry processes, significantly reducing manual errors.
  • Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
  • Helped streamline client onboarding processes, leading to smoother client experience.
  • Contributed to positive work environment by actively participating in team-building activities.

Education

Higher Certificate - Public Administration

Westcol TVET College
Krugersdorp, South Africa
04.2001 -

High School Diploma -

Westcol TVET College
Krugersdorp, South Africa
04.2001 -

Skills

Administrative support

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased administrative office's productivity and efficiency by at least 40%

References

Thato Mabele

Independent Electoral Commission

068 005 1831


Nomsa Sebajana

Mogale City Local Municipality

081 564 748


Laura Nkiwane

Deemat Electrical 

065 082 8635

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Important To Me

Career advancementFlexible work hoursPaid sick leave

Timeline

Office Administrator

Deemat Electrical (PTY)Ltd
02.2025 - Current

Intern

Mogale City Local Municipality
02.2023 - 11.2023

Intern

Independent Electoral Commission
06.2022 - 02.2023

Higher Certificate - Public Administration

Westcol TVET College
04.2001 -

High School Diploma -

Westcol TVET College
04.2001 -
Mmalesiba Gladness TsatsiOffice Administrator