Mmalapeng Martina Madubanya

• Purchased, setup and installed new computers.
• Configured hardware, devices and software to set up work stations for employees.
• Installing, updating computer software, and operating systems
• Remotely or physically assists in computer-related concerns
• Resolve hardware and network connectivity issues.
• System Administration e.g., Unlocking Account, editing and modifying user account and password settings
• Update Office 365 licenses, subscriptions, and user management as necessary
• Support installation, configuration, and support of Microsoft Office 365 on various platforms
• Administration, Support, and configuration of MS Office O365 for staff
• Troubleshoot various Office 365 issues including connectivity and mobility
• Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Skype, MS Teams, OneNote, Outlook
• New user setup and orientation including installing and configuring workstations, software, network printing, etc.

• Programming IP phones ,Flex Buttons

• Training End-User how to use Ip Phones one-A-Log , Teltrace and Dect-Phones

• Provide application supports by installing Unified Communications Services(UCS) on the Desktop and Mobile devices

• Installation and and setup of One- A-log recording software

• Installation of IPECS Attendant on offices and Hotell environments

• Managing and Configuring Teltrace Office suits ,Limiting call rates for users

• Installations of Windows Server 2012 and windows software

• Installing, Configuring and updating Networks Software as well as maintaining hardwares and network (operating systems, servers printers and work

• creating up user accounts and setting up permissions and passwords

• Day to day admin and monitoring Networks use

• Overseeing security of all systems, especially the internet and Installing anti-virus

• protection

• Provide End-user support in person and remotely

• Backing up network data

• Support users with transverse Support ( BSS, Pearsall, Logis and NPR)

• Monitor performance and ensure system availability and reliability
• Provide Level-2/3 support and troubleshooting to resolve issues

• Managed documents by organizing forms, making photocopies, filing records,,updating records, preparing correspondence and creating statistics reports.

• Scanned documents and saved in database to keep records of essential organizational information.

• Added documents to file records and created new records to support filing needs.

• Admission of patients (capturing patients information electronically and manually.

• Providing Biometric reprographic Service.

• Manage of Ques and proper direction of patients.

• Recording patients waiting time