Mmakwena Khomotso Ruth Selolo
Student
Polokwane
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
National School Nutrition Program Monitor
Tshukutswe Secondary School
Polokwane
01.2021 - 12.2021
- Developed comprehensive project plans to guide teams in achieving established goals and objectives.
- Implemented effective quality assurance measures, ensuring high-quality outputs across all project stages.
- Monitored compliance with regulations and policies, proactively addressing any deviations from established guidelines.
- Identified opportunities for process improvement, implementing changes that led to increased efficiency within organization.
- Improved program efficiency by consistently monitoring and evaluating project progress.
- Ensured timely deliverables by effectively managing multiple projects simultaneously.
- Enhanced communication between team members through regular progress updates and status meetings.
Drive-Thru Cashier
Kentucky Fried Chicken
Polokwane
03.2020 - 08.2020
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining positive attitude even under stressful conditions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Managed cash transactions for high-volume drive-thru, maintaining accuracy and efficiency.
- Balanced cash registers at beginning and end of each shift, ensuring accurate accounting records were maintained.
- Operated point-of-sale system efficiently, effectively managing transaction records for accurate financial reporting purposes.
- Contributed to improved overall sales numbers through upselling techniques and suggestive selling strategies.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Established effective rapport with returning customers, fostering welcoming environment at drive-thru window.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Streamlined order-taking processes to improve overall speed of service for customers.
Education
Bachelor of Science - Agronomy And Crop Science
Noth West University
North West Mafikeng 01.2022 - Current
Core Computer Skills Course - Computer
Avuxeni Computer Academy
Polokwane, South Africa 02.2019 - 08.2019
Matric - Science Stream
Mahoai High School
Polokwane, South Africa 01.2014 - 12.2018
Skills
Recordkeeping skills
undefinedReading, Listening to music, Cooking
Reading is a way for my relaxation and helps exercise my mind (by improving thinking outside the box).
Listening to music calms my body and gives me peace of mind.
Cooking is one of the things I'm best at, Boost my confidence around my loved once and brings them as well as me joy.
Timeline
Bachelor of Science - Agronomy And Crop Science
Noth West University
01.2022 - Current
National School Nutrition Program Monitor
Tshukutswe Secondary School
01.2021 - 12.2021
Drive-Thru Cashier
Kentucky Fried Chicken
03.2020 - 08.2020
Core Computer Skills Course - Computer
Avuxeni Computer Academy
02.2019 - 08.2019
Matric - Science Stream
Mahoai High School
01.2014 - 12.2018
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