MMAKOSHA INGRID DOROTHY SEFODI
Billing Coordinator
MAMELODI EAST
Summary
I am self-motivated individual with good interpersonal skills, I have over 10 years administration experience and I also have team leadership experience.
I am computer literate with accounting knowledge, I have extensive claims assessment experience.
I am a good listener and perform well under pressure and I understand that keeping up with service level agreements is important.
Overview
26
26
years of professional experience
6
6
Certifications
1
1
Language
Work History
Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2025 Ward 56 By-Election
Deputy Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2025 Ward 44 By-Election
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
- Assisting the Registration Supervisor with the Voting Station setup
- Checking and verification of voters details on the Voters Roll
- Register new voters on the Voter Management Device (VMD)
- Updating registered voters addresses on the Voter Management Device (VMD)
- Conducting hourly parameter reports and informing party agents of statistics
- 2025 Ward 56 By-Election
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
- Assisting the Registration Supervisor with the Voting Station setup
- Checking and verification of voters details on the Voters Roll
- Register new voters on the Voter Management Device (VMD)
- Updating registered voters addresses on the Voter Management Device (VMD)
- Conducting hourly parameter reports and informing party agents of statistics
- 2025 Ward 44 By-Election
Presiding Officer
Independent Electoral Commission
01.2024 - 01.2024
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2024 Ward 84 By-Election
Presiding Officer
City of Tshwane
01.2024 - 01.2024
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2024 Ward 97 Ward Committee Election
Registration Officer
Independent Electoral Commission
01.2024 - 01.2024
- Assisting the Registration Supervisor with the Voting Station setup
- Checking and verification of voters details on the Voters Roll
- Register new voters on the Voter Management Device (VMD)
- Updating registered voters addresses on the Voter Management Device (VMD)
- Conducting hourly parameter reports and informing party agents of statistics
- 2024 NPE Registration Weekend 1 and 2
PES Matching Supervisor PES 2022
Statistics South Africa
10.2022 - 11.2022
- Review all work done by the Matchers
- Review cases that are failed by the Quality Assurer (QAer)
- Supervise all Matchers assigned to me (Tracking and Monitoring Matchers daily tasks)
- Manage attendance Register
- Attending Meetings and debriefing the PES Monitor on our current Service Level Agreement progress and reporting system malfunctions
Electoral Officer
Independent Electoral Commission
01.2021 - 01.2021
- Assisting with voter queue and door control
- Sanitizing voters, pens and ballot booth
- Assisting in ballot booth and ballot box
- Assembling of ballot box and numbering it with relevant ward number and district credentials
- 2021 Local Government Election
Billing Coordinator
International SOS Assistance
01.2009 - 01.2010
- Day to day billing management through production of operations invoices and processing / control of claims
- Generate invoices for cost incurred and apply case fees according to the schedule of fees in terms of the Operations Guidelines
- Checking of opened Guarantee of Payments
- Dealing effectively with creditor queries in a timely manner
- Liaise between the service provider and the relevant departments within International SOS to ensure that all queries and disputes are dealt with effectively and promptly
- Provide scheduled and detailed reports and statistical analysis for internal and external contacts as required
- Sending weekly invoice batches to clients
- Assist the Senior Billing & Claims Coordinator in the production and review of billing guidelines
- To be accountable for my own workload
- To keep accurate records including statistical information where appropriate
- Billing Department
- Billing Centralization to Czech Republic
Claims Assessor
International SOS Assistance
03.2008 - 01.2009
- Knowledge of Travel Insurance Policies
- Capturing claims
- Ability to work under pressure, unsupervised and contribute to team success
- Ability to apply benefits according to the different AIG Travel Insurance policies
- Keeping a low fault percentage of under 2%
- Telephonic, fax and email correspondence with clients and travel agencies
- Requesting relevant documentation i.e. banking details, airplane tickets, policy certificate, invoices etc.
- Claims Payment
- AIG Travel Claims Administration
Claims Processor
Discovery Health
02.2005 - 02.2008
- Knowledge of Travel Insurance Policies
- Capturing claims
- Ability to work under pressure, unsupervised and contribute to team success
- Ability to apply benefits according to the different AIG Travel Insurance policies
- Keeping a low fault percentage of under 2%
- Telephonic, fax and email correspondence with clients and travel agencies
- Requesting relevant documentation i.e. banking details, airplane tickets, policy certificate, invoices etc.
- Claims Payment
- Destiny Health Claims (USA)
- Retrenchment
EDI Claims Administrator
Medilhelp
10.1998 - 01.2005
- Knowledge of USA and SA healthcare
- Knowledge of Provider Update Groups
- Knowledge of Paper and Electronical claims assessment
- Ability to work under pressure and unsupervised
- Ability to work on Excel spreadsheets
- Ability to manage work and contribute to team success
- Found work at Discovery Health
Education
Grade 12 Senior Certificate - English 2nd Language, Afrikaans 2nd Language, Northern Sotho 1st Language, Economics, Accounting, Business Economics
Cornerstone College
Skills
Planning and Coordinating
Knowledge in data capturing
Knowledge of basic accounting principles
Ability to function within the general accounting field
Ability to organise tasks effectively
Computer literacy with knowledge of Microsoft Office Suite Software & Outlook
Good administrative and supervisory skills
Good communication skills
Ability to work well with different kinds of people
Proficiency in English (written and oral)
Ability to adapt to new environments, systems and method of work
Certification
Institution: Damelin
References
V, Masiela, Assistant Project Coordinator (APC), 012 998 3197, 066 263 1790, 079 585 5847, Independent Electoral Commission of (IEC)
Timeline
Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
Deputy Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
Presiding Officer
Independent Electoral Commission
01.2024 - 01.2024
Presiding Officer
City of Tshwane
01.2024 - 01.2024
Registration Officer
Independent Electoral Commission
01.2024 - 01.2024
PES Matching Supervisor PES 2022
Statistics South Africa
10.2022 - 11.2022
Electoral Officer
Independent Electoral Commission
01.2021 - 01.2021
Billing Coordinator
International SOS Assistance
01.2009 - 01.2010
Claims Assessor
International SOS Assistance
03.2008 - 01.2009
Claims Processor
Discovery Health
02.2005 - 02.2008
EDI Claims Administrator
Medilhelp
10.1998 - 01.2005
Grade 12 Senior Certificate - English 2nd Language, Afrikaans 2nd Language, Northern Sotho 1st Language, Economics, Accounting, Business Economics
Cornerstone College