MMAKOSHA INGRID DOROTHY SEFODI
Billing Coordinator
MAMELODI EAST
Summary
I am self-motivated individual with good interpersonal skills, I have over 10 years administration experience and I also have team leadership experience.
I am computer literate with accounting knowledge, I have extensive claims assessment experience.
I am a good listener and perform well under pressure and I understand that keeping up with service level agreements is important.
Overview
26
26
years of professional experience
6
6
Certifications
1
1
Language
Work History
Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2025 Ward 56 By-Election
Deputy Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2025 Ward 44 By-Election
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
- Assisting the Registration Supervisor with the Voting Station setup
- Checking and verification of voters details on the Voters Roll
- Register new voters on the Voter Management Device (VMD)
- Updating registered voters addresses on the Voter Management Device (VMD)
- Conducting hourly parameter reports and informing party agents of statistics
- 2025 Ward 56 By-Election
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
- Assisting the Registration Supervisor with the Voting Station setup
- Checking and verification of voters details on the Voters Roll
- Register new voters on the Voter Management Device (VMD)
- Updating registered voters addresses on the Voter Management Device (VMD)
- Conducting hourly parameter reports and informing party agents of statistics
- 2025 Ward 44 By-Election
Presiding Officer
Independent Electoral Commission
01.2024 - 01.2024
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2024 Ward 84 By-Election
Presiding Officer
City of Tshwane
01.2024 - 01.2024
- Planning, coordinating and manage the voting station to ensure that the elections are free, fair and credible
- Opening and closing of the voting station
- Adhering to all relevant pieces of legislation to ensure orderly conduct at a voting station
- Voting Station setup with signage and ensuring that all VMD’s are fully charged and functional
- Completing, checking and signing of the Bill Of Material list in the diary and immediate reporting of shortages to the Area Manager
- Training of Electoral officers allocated to my voting station
- Completing and maintaining the attendance register
- Managing the electoral officer replacement process and contracts
- Closing and sealing of full ballot boxes
- Conducting hourly parameter reports and informing party agents of statistics
- Completing the voting station diary
- 2024 Ward 97 Ward Committee Election
Registration Officer
Independent Electoral Commission
01.2024 - 01.2024
- Assisting the Registration Supervisor with the Voting Station setup
- Checking and verification of voters details on the Voters Roll
- Register new voters on the Voter Management Device (VMD)
- Updating registered voters addresses on the Voter Management Device (VMD)
- Conducting hourly parameter reports and informing party agents of statistics
- 2024 NPE Registration Weekend 1 and 2
PES Matching Supervisor PES 2022
Statistics South Africa
10.2022 - 11.2022
- Review all work done by the Matchers
- Review cases that are failed by the Quality Assurer (QAer)
- Supervise all Matchers assigned to me (Tracking and Monitoring Matchers daily tasks)
- Manage attendance Register
- Attending Meetings and debriefing the PES Monitor on our current Service Level Agreement progress and reporting system malfunctions
Electoral Officer
Independent Electoral Commission
01.2021 - 01.2021
- Assisting with voter queue and door control
- Sanitizing voters, pens and ballot booth
- Assisting in ballot booth and ballot box
- Assembling of ballot box and numbering it with relevant ward number and district credentials
- 2021 Local Government Election
Billing Coordinator
International SOS Assistance
01.2009 - 01.2010
- Day to day billing management through production of operations invoices and processing / control of claims
- Generate invoices for cost incurred and apply case fees according to the schedule of fees in terms of the Operations Guidelines
- Checking of opened Guarantee of Payments
- Dealing effectively with creditor queries in a timely manner
- Liaise between the service provider and the relevant departments within International SOS to ensure that all queries and disputes are dealt with effectively and promptly
- Provide scheduled and detailed reports and statistical analysis for internal and external contacts as required
- Sending weekly invoice batches to clients
- Assist the Senior Billing & Claims Coordinator in the production and review of billing guidelines
- To be accountable for my own workload
- To keep accurate records including statistical information where appropriate
- Billing Department
- Billing Centralization to Czech Republic
Claims Assessor
International SOS Assistance
03.2008 - 01.2009
- Knowledge of Travel Insurance Policies
- Capturing claims
- Ability to work under pressure, unsupervised and contribute to team success
- Ability to apply benefits according to the different AIG Travel Insurance policies
- Keeping a low fault percentage of under 2%
- Telephonic, fax and email correspondence with clients and travel agencies
- Requesting relevant documentation i.e. banking details, airplane tickets, policy certificate, invoices etc.
- Claims Payment
- AIG Travel Claims Administration
Claims Processor
Discovery Health
02.2005 - 02.2008
- Knowledge of Travel Insurance Policies
- Capturing claims
- Ability to work under pressure, unsupervised and contribute to team success
- Ability to apply benefits according to the different AIG Travel Insurance policies
- Keeping a low fault percentage of under 2%
- Telephonic, fax and email correspondence with clients and travel agencies
- Requesting relevant documentation i.e. banking details, airplane tickets, policy certificate, invoices etc.
- Claims Payment
- Destiny Health Claims (USA)
- Retrenchment
EDI Claims Administrator
Medilhelp
10.1998 - 01.2005
- Knowledge of USA and SA healthcare
- Knowledge of Provider Update Groups
- Knowledge of Paper and Electronical claims assessment
- Ability to work under pressure and unsupervised
- Ability to work on Excel spreadsheets
- Ability to manage work and contribute to team success
- Found work at Discovery Health
Education
Grade 12 Senior Certificate - English 2nd Language, Afrikaans 2nd Language, Northern Sotho 1st Language, Economics, Accounting, Business Economics
Cornerstone College
Skills
Planning and Coordinating
Certification
Institution: Damelin
References
V, Masiela, Assistant Project Coordinator (APC), 012 998 3197, 066 263 1790, 079 585 5847, Independent Electoral Commission of (IEC)
Timeline
Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
Deputy Presiding Officer
Independent Electoral Commission
01.2025 - 01.2025
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
Registration Officer
Independent Electoral Commission
01.2025 - 01.2025
Presiding Officer
Independent Electoral Commission
01.2024 - 01.2024
Presiding Officer
City of Tshwane
01.2024 - 01.2024
Registration Officer
Independent Electoral Commission
01.2024 - 01.2024
PES Matching Supervisor PES 2022
Statistics South Africa
10.2022 - 11.2022
Electoral Officer
Independent Electoral Commission
01.2021 - 01.2021
Billing Coordinator
International SOS Assistance
01.2009 - 01.2010
Claims Assessor
International SOS Assistance
03.2008 - 01.2009
Claims Processor
Discovery Health
02.2005 - 02.2008
EDI Claims Administrator
Medilhelp
10.1998 - 01.2005
Grade 12 Senior Certificate - English 2nd Language, Afrikaans 2nd Language, Northern Sotho 1st Language, Economics, Accounting, Business Economics
Cornerstone College
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