Mmagobane Michelle Mokgathi
Electrical Engineering
Johannesburg
Summary
Alert Receiving Associate with extensive knowledge of hardware organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management. Enthusiast employee willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Goods Receiving Clerk
P&L Hardware
Soekmekaar
01.2021 - Current
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Regularly reviewed invoices and double-checked orders.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Unloaded pallets and deliveries and organized products in store.
- Monitored and managed stock levels of goods to verify availability of products.
- Double-checked cargo inventories and documentation for accuracy.
Retail Loss Prevention Officer
P&L Hardware
Soekmekaar
11.2018 - 12.2020
- Identified, recommended, and implemented systems to minimize loss of merchandise, money, or company assets.
- Audited and investigated sources of known losses.
- Monitored inventory to identify theft or shortages.
- Investigated suspicious customer and/or employee activity.
- Conducted periodic testing of alarm and video surveillance systems.
- Conducted periodic inspections of stores and facilities to ensure surveillance and security equipment is functioning properly.
- Developed and implemented policies and procedures to prevent theft at point of sale or inventory storage areas.
- Prepared reports on effectiveness of established prevention measures.
- Researched, suggested, and implemented additional security measures.
- Performed other duties as assigned.
Cashier
P&L Hardware
Soekmekaar
01.2018 - 10.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
N3 Certificate - Electrical Engineering
Central Johannesburg College
Johannesburg, South Africa 08.2013 - 12.2013
N2 Certificate - Electrical Engineering
Central Johannesburg College
Johannesburg, South Africa 04.2013 - 07.2013
N1 Certificate - Electrical Engineering
Central Johannesburg College
Johannesburg, South Africa 01.2013 - 04.2013
High School Diploma -
Sefoloko Secondary School
Mokomene, South Africa 01.2012 - 12.2012
Skills
Packing and scanning
Shipping and receiving
Shipment planning
Document drafting
Package labeling
Quality control
Problem-Solving
Excellent Communication
PPE Compliance
Multitasking Abilities
Teambuilding
Active Listening
Additional Information
Mr. Mabushe Calvin
P&L Hardware
Store Manager
Tel: 0726277288
Email: Cmabushe11@gmail.com
Address: Stand 149, Morebeng, 0810
Mr. Kharivhe
Central Johannesburg College
Lecturer
Tel: 073 691 6050
Address: 25 Currey Street, New Doornfontein, Johannesburg, 2094
Mr. George Malatji
Sefoloko Secondary School
Principal
Tel: 0724417392
Address: Mokomene Zone 5, Mokomene, 0811
Timeline
Goods Receiving Clerk
P&L Hardware
01.2021 - Current
Retail Loss Prevention Officer
P&L Hardware
11.2018 - 12.2020
Cashier
P&L Hardware
01.2018 - 10.2018
N3 Certificate - Electrical Engineering
Central Johannesburg College
08.2013 - 12.2013
N2 Certificate - Electrical Engineering
Central Johannesburg College
04.2013 - 07.2013
N1 Certificate - Electrical Engineering
Central Johannesburg College
01.2013 - 04.2013
High School Diploma -
Sefoloko Secondary School
01.2012 - 12.2012