Charline Mmabatho Magoro
Snr IT Business Analyst
Johannesburg,GP
Summary
Results-driven Senior Technical Business Analyst at Rand Merchant Bank, adept at optimizing workflows and enhancing product quality through automation and best practices. Skilled in SQL and user acceptance testing, I foster collaboration with stakeholders to align on project goals, driving successful data migration projects and mentoring junior analysts for professional growth.
Overview
2
2
years of professional experience
Work History
Senior Technical Business Analyst
Rand Merchant Bank
10.2022 - Current
- Managed vendor relationships to ensure timely delivery of high-quality products and services at competitive prices.
- Conducted thorough gap analyses, identifying areas for optimization and enabling targeted improvements.
- Championed best practices in software development processes, enhancing overall team performance and product quality.
- Mentored junior team members in both technical skills and business analysis techniques for continued professional growth.
- Spearheaded data migration projects, ensuring smooth transitions with minimal downtime and data loss.
- Optimized workflows through the implementation of automation tools, reducing manual effort and increasing accuracy.
- Facilitated issue resolution during UAT testing phases by coordinating efforts between developers and endusers.
- Cultivated strong stakeholder relationships through effective communication, fostering collaboration and alignment on project goals.
- Ensured compliance with industry standards and regulations through diligent project oversight and documentation.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Collaborated with stakeholders to identify business needs and data sources.
Education
Certificate - Certified Cloud Practitioner
Amazon Web Services
Online 04.2001 -
No Degree - Certificate Programme in Business Analysis
Faculty Training Institute
Sandton, South Africa 04.2001 -
Skills
User acceptance testing
SQL proficiency
Functional specifications
Use case development
Timeline
Senior Technical Business Analyst
Rand Merchant Bank
10.2022 - Current
Certificate - Certified Cloud Practitioner
Amazon Web Services
04.2001 -
No Degree - Certificate Programme in Business Analysis
Faculty Training Institute
04.2001 -