Summary
Overview
Work History
Education
Skills
Staffnumber
Personal Information
References
Timeline
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Mluleki Bezana

Khayelitsha

Summary

A self-motivated person who is always keen to achieve the best in whatever responsibility entrusted with. An enthusiastic individual, effective and good interpersonal skills, highly responsible, motivated and dedicated. Develops professional friendliness with peers easily. Attention to detail, Honest, loyal and reliable. Respects other peoples’ ideas and decisions. Handles pressure very well with integrity. Works with the team perfectly and independently.

Overview

17
17
years of professional experience
2008
2008
years of post-secondary education
1
1
Language

Work History

Specialist Clerk

City of Cape Town
12.2014 - Current
  • Provide support to line management and render support to specific functional areas, by liaising with various departments, business partners and owners to obtain necessary and relevant information pertaining to issues related to municipal accounts
  • Establishing the nature of enquiries, profiling and updating systems of debtor data base and logging C3 Notifications
  • Preparing refunds and interest adjustments where applicable with relevant documents for possible write-offs and full and final settlement offers
  • Processing order requisition forms on stationery / furniture & accessories as well as asset verification updates
  • Updating attendance records, HR worksheets and assisting with training manuals and super-users
  • Arranging meetings with clients to verify their queries and disputes and providing secretariat duties in line management meetings
  • Providing technical assistance to improve the situation after the meetings
  • In order to make sure that laid down instructions / guidelines are complied with and efficient office support made available to facilitate the accomplishment of specific deadlines / requirements or outputs
  • Collates and prepares qualitative and effective information for inclusion into specific reports, by completing C3 notifications, updating reports, records and statistics schedules
  • Distributing worksheets, compiling work performance and processing the creation and maintenance of files
  • Compiling and maintaining files for future use as well as updating daily / monthly performance and amount outstanding and collected
  • To be consistent and keeping in line with updated information of the reporting lines and principles of the Department, Finance Portfolio Committee Report and Auditor General's report and findings

Clerk

City of Cape Town
03.2009 - 11.2014
  • Handling account enquiries
  • Entering into arrangements with debtors in arrears with the council using council policies
  • Keeping the records of all arrangements made by the consumers
  • Dealing with financial adjustments [transfers], final accounts
  • Follow up on arrangements
  • Liaise with consumers in terms of accounts payment through telephone and e-mail
  • Liaising with disconnection and reconnection section regarding customers in arrears with the City
  • Creating, completing and re-routing C3 notifications on a daily basis from and to different departments and different main work centers
  • Marking the debts for write off using council legislations
  • Preparing accounts for a handover to our legal section
  • Collecting the debts in terms of the Credit control and Debt Collection policy

Intern (Tourism department)

King Sabata Dalindyhebo Municipality
01.2008 - 10.2008
  • Performing daily complex administrative functions and rendering support relating to the core deliverables of the department
  • Generating correspondence, reports and complex worksheets
  • Ensure safe record-keeping, filing and archiving of correspondences and documents
  • Collating and preparing qualitative and quantitative information for inclusion into statutory reports
  • Providing support to the immediate supervisor by applying knowledge of relevant policies and procedures
  • Communicating with other professionals and clients on different issues
  • Performing a range of diverse tasks including the co-ordination of project deliverables

Education

Grade12 -

Lutshaya Senior Secondary School

ND Tourism Management - Tourism Development 1, 2 &3, Tourism Management 1, 2 &3, Destinations 1, 2 &3, Marketing for Tourism 1& 2, Tour Operations and Procedures 1 & 2, Law for Tourism 1, Conferencing and Other Events 1, End- user computing and Communication

Walter Sisulu University
01.2003 - 12.2007

Skills

Communication and Writing skills

Planning and Organizing skills

Interpersonal sensitivity

Problem solving skills

Relationship building

Service orientation

Responsible decision making

Staffnumber

10033227

Personal Information

  • Health Status: Good
  • Date of Birth: 06/24/81
  • Gender: Male
  • Nationality: South African
  • Driving License: Code C1

References

  • Nkosinathi Mbolambi, Supervisor City of Cape Town’s Revenue Department, 021-400-4605, Nkosinathi.Mbolambi@capetown.gov.za
  • Ms Fezeka Mpawu, Supervisor City of Cape Town’s Revenue Department, 021-400-4615, Eezeka.Mpawu@capetown.gov.za
  • Miss N. Gwadiso, Supervisor King Sabata Dalindyhebo Municipality Tourism Department, 047-5314728/0825348496

Timeline

Specialist Clerk

City of Cape Town
12.2014 - Current

Clerk

City of Cape Town
03.2009 - 11.2014

Intern (Tourism department)

King Sabata Dalindyhebo Municipality
01.2008 - 10.2008

ND Tourism Management - Tourism Development 1, 2 &3, Tourism Management 1, 2 &3, Destinations 1, 2 &3, Marketing for Tourism 1& 2, Tour Operations and Procedures 1 & 2, Law for Tourism 1, Conferencing and Other Events 1, End- user computing and Communication

Walter Sisulu University
01.2003 - 12.2007

Grade12 -

Lutshaya Senior Secondary School

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