Mlondi Ziyanda MEMELA
Undergraduate Student
Durban
Summary
I am a dedicated university student currently studying towards a Bachelor of Science degree at the University of KwaZulu-Natal. I have experience working in retail, where I developed strong customer service, communication, and teamwork skills. I am hardworking, reliable, and eager to gain more experience in a professional environment.
Overview
2
2
years of professional experience
Work History
Store Assistant
Ze-Africa
11.2022 - 12.2022
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
- Greeted customers entering store and offered assistance with requirements.
Sales Assistant
Ze-Africa
11.2020 - 12.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Science - Biological Sciences
University of KwaZulu-Natal
Durban, South Africa 04.2001 -
Skills
Communication skills
Teamwork
Customer service
Problem-solving
Attention to detail
Ability to work under pressure
Fast learner
Organization skills
Timeline
Store Assistant
Ze-Africa
11.2022 - 12.2022
Sales Assistant
Ze-Africa
11.2020 - 12.2020
Bachelor of Science - Biological Sciences
University of KwaZulu-Natal
04.2001 -
Reading, music, sports, and social activities.
enjoy reading to expand my knowledge and improve my focus. Listening to music helps me relax and stay positive. I participate in sports to stay active and healthy, and I enjoy social activities because they help me build teamwork and communication skills.