Reading books and articles
Mlando Zondo
Logistics Delivery Specialist
Durban
Summary
Adapt at navigating both city and non-city terrains, I enhanced delivery efficiency and customer satisfaction with Ricardo Howell by expertly resolving complaints and adhering to strict schedules. My training of new hires and mastery in documentation accuracy underscore my professionalism and organizational prowess, making me a valuable asset in logistics. Punctual and efficient logistics specialist known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Logistics Delivery Specialist
Ricardo Howell
03.2024 - 10.2024
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
- Assisted in training new hires for successful integration into the team while sharing best practices on safe driving techniques and effective route planning strategies.
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
Financial Market Analyst and Stock Trader
XM
01.2017 - 10.2021
Brainstormed on the best practices, strategies, and tactics involved in trading. Offered ideas to improve existing algorithms and created new ones. Analyzed market conditions, social and economic data, and financial information, as well as collaborating with cross-functional teams to implement successful product launches and campaigns.
Education
High School Diploma -
Sparks Estate Secondary School
Durban, South Africa 01.2011 - 11.2016
Skills
Professionalism and Punctuality
Documentation accuracy
Self-motivation and discipline
City and non-city delivering
Patience and Tolerance
Physical stamina and strength
Strong organizational skills
Stress management capabilities
Safety protocols and procedures
Code 10 Licensed driver
Accomplishments
- Resolved product issue through consumer testing.
- Increased sales for the company
- Saved money for the company
- Contributed to good customer service
- Raised funds for a charity organisation
Interests
Sports and Exercising
Volunteering
Technology
Traveling
Additional Information
Reference.
Contact person - Ricardo Howell
Phone Number - 061 940 9009
Timeline
Logistics Delivery Specialist
Ricardo Howell
03.2024 - 10.2024
Financial Market Analyst and Stock Trader
XM
01.2017 - 10.2021
High School Diploma -
Sparks Estate Secondary School
01.2011 - 11.2016
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