Seasoned professional with extensive experience in managing teams and operations. Drive growth and efficiency through strategic planning and team leadership. Excel in optimising processes and fostering collaborative work environment.
Overview
24
24
years of professional experience
3994
3994
years of post-secondary education
Work History
Operations Junior Control Engineer and Acting GM: Operations
ProTrans (Pty) Ltd
Johannesburg, South Africa
05.2012 - 02.2025
Ensured smooth operation to meet schedule deadlines
Departmental scheduling and planning
Monitoring and control of departmental efficiencies and optimizations of all applicable KPI's
Analyses operations by retrieving information from various sources for analyses
Quantify effectiveness of actions implemented to improve operations, according to quality assurance systems and BOCA
Control and track driver’s occurrences (absenteeism, late coming, accidents, etc.)
Plan and make scheduling of drivers based on specialized software (HEURES / DIVA / GBM) as well as scheduling of control team
Ensuring stats reporting and analysis of departmental performance (staff performance, fleet performance, accidents.)
Giving feedback and responses to customer complaints as well as Rea Vaya requirements
Make, propose and collaborate with transport studies (demand, surveys of generating and attracting trips) or any other analysis company needs