Mkateko Idah Mnguni

• Responsibilities: Manage and responsibility for the Corporate Industrial Relations functions of the Corporate Legal Service & Industrial Relations unit
• Research and publish Employee Relations articles for all staff members and promote awareness around ER Matters
• Leading with and participating in internal disciplinary and grievance hearings/proceedings
• Preparing for and/or representing the Organization in CCMA Guiding the Organization through organizational restructuring exercises
• Guiding the Organization through industrial action
• Managing and monitoring Organization relations with Labour unions
• Developing and updating the Organization employment related policies
• Training staff on Grievances and Disciplinary processes of the Organization
• Interpreting and advising on employment legislation
• Maintaining proper records of outcomes of enquiries and the ER Disciplinary and Grievance Register
• Ensure timeous attendance and preparation of internal and external disciplinary/ grievance cases
• Prepare and provide quarterly and annual reports on Labour matters within the Organization
• Responsible for the management of relationships with NRF accredited ER service providers
• Conducts IR research in terms of case laws and trains line managers and staff accordingly
• Attends to and refers Human resources customer needs / queries accordingly
• Update and maintain comprehensive IR administration system

Acting Employment Equity, Disability, and Diversity Consultant April 2023 to Date

• Providing consultancy services focusing on Employment Equity, Disability, and Diversity
• Ensuring compliance with Employment Equity legislation and best practices
• Developing and implementing diversity and inclusion strategies
• Advising on disability accommodations and support within the workplace
• Socializing the Disability Policy and educating staff on eliminating discrimination
• Coached supervisors on effective conflict resolution techniques, promoting a more harmonious work environment for all staff members.

• Responsibilities: Implementing Employee Relations strategy to support the organization objectives; Manage and ensure implement Employee Relations, disciplinary and Grievance Management
• Represent employer at CCMA Overseeing and Coordinate Employee Relations matters to ensure accurate reporting; Ensuring that all Employee Relations and communication practices are compliant with regulatory and legal requirements, company standards and values; Manage Employee Relations committees ie consultative Forum, Employment Equity Forum; Monitor and manage budgeting process and planning, including expenditures
• Coach and support by empowering staff in Wellness Department to ensure that staff meets organizational in line with broader organizational objectives and requirements, as well as resource constraints
• Training Head of Departments on day to day ER management.
• Developed and maintained relationships with key internal stakeholders.
• Streamlined processes for handling employee grievances, resulting in faster resolutions and increased satisfaction.
• Established strong relationships with union representatives, fostering collaborative approach to labor relations.
• Provided coaching and guidance to managers on effective leadership techniques for managing employee performance issues.
• Resolved conflicts effectively through mediation, negotiation, and active listening techniques.
• Evaluated employee feedback surveys to identify areas for improvement within company culture, leading to targeted interventions that increased satisfaction levels overall.
• Collaborated with HR team members to develop comprehensive talent acquisition strategies that attracted top candidates from diverse backgrounds.

• Responsibilities: CCMA/PSCBC /GPSSBC referrals and make representation of disputes at conciliation and arbitration level with win rate experience
• Handling of disciplinary hearings and all processes
• Advice Shop Stewards on handling of internal grievances and Disciplinary for members
• Manage salary negotiations meetings
• Coordinate wage negotiations mandates
• Servicing of existing members and advising them of their rights in terms of the relevant Labour legislations
• Representing and assisting members in terms of grievances, unfair Labour practices and unfair dismissals disputes
• Addressing individual and collective rights and interest issues for members
• Compiling accurate records and reports of cases and meetings of the union
• Organizing and facilitating of various unions meetings
• Marketing of the Organization and recruitment of new members in the Private and Public sector
• Engage with various management (Government Departments, SANPARKS, SANBS, NHLS, and NETCARE& MEDICROSS) in order to promote good relationship between our members and employers.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

• Responsibilities: Training of employees on labour relations matter
• (conflict, sexual harassment delegation, misconduct, leaves determination, code of good practice on dismissals) Interpret and analyses labour policies and provide information to employees, line managers and Labour Unions
• Popularization of approved policies Ensure updating of the training manual Provide secretarial services to MANLAB forums Provide secretary and bilateral meetings
• Advising both management and employees regarding the interpretation and application of Disciplinary code and procedures for the public services, incapacity code and procedure (poor performance and ill health)
• Compile reports on the disciplinary cases on monthly, quarterly and annually bases Investigating of Misconduct and grievances cases
• Initiating and chairing of disciplinary hearing Reporting on the effect of the strike and later Coordinating for the implementation of no work no pay

• Responsibilities: Manage and supervise Labour relations officers
• Administration of misconduct and grievance case management
• Allocations of cases and analyze investigations reports
• Arrange and act as secretary to Bilateral meeting with Unions Represent and the employer at provincial chamber
• Member of the management and organized labour forum
• Training staff personnel on labour relations prescripts
• Analyze and assess employees training needs on employment relations matters
• Coordinate training facilities and the targeted audience for the training
• Compile training manuals on various subjects.

• Responsibilities: Manage and ensure the implementation of policies, delegations' system and practices
• Performs human resource functions, participates in selections and recruitment
• Strategic planning forms my core duties in managing conflict and problem management
• Management of all matters pertaining to incapacity/inefficiency and incapacity as well as employee behavior
• Liaise with the South African council for educators (SACE)
• Create and maintain database and PERSAL records in regard of misconduct and grievances
• Develop capacity in relation to the management of incapacity and misconduct throughout the regional system
• Regulate labour matters within the educator and public servants' sectors
• Training and workshop all staff personally Investigate misconduct and grievance reported
• Conduct surveys on labour and misconduct trends
• Coordinate with employee wellness program for incapacity cases and PILIR
• Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
• Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.

• Responsibilities: Monitor the implementation of grievance and misconduct procedures, including internal collective agreements
• Coordinate the code of conduct and interpret legal & labour legislations Bargain with recognized trade unions
• Assist in establishment of labour relations committee within the institution
• Ensure that substantive and procedural fairness are followed when dealing with disciplinary cases Maintain database of all cases and capture on Persal system
• Render advisory services and support to the employees and management on labour matters
• Advice managers and employees on proper procedures during disciplinary & grievance hearings
• Implement sanctions and communicate appeals outcome
• Facilitate training for all staff personnel Investigate and compile report on cases reported
• Management of industrial actions
• Implement and monitor the collective bargain council resolutions
• Promote institutions remedial and preventative action on labour unrest
• Compile weekly and monthly reports Conduct surveys on labour and misconduct trends

• Responsibilities: Opening the official files for misconduct and grievance cases Assist in conducting workshop on labour issues
• Compile statically reports on misconduct and grievance cases
• Assist employees on filling grievance forms Keep statistic records of grievance and misconduct procedure Compile reports on cases conducted
• Assist in investigation on misconduct cases
• Assisting in the interpretation of the legal status and policies