Summary
Overview
Work History
Education
Skills
GYM
Address
Timeline
Generic

Mojabeng Finger

Receptionist
Bloemfontein

Summary

Dynamic and detail-oriented receptionist with proven expertise at Virgin Active, enhancing client satisfaction through streamlined appointment scheduling and effective communication. Skilled in data entry and customer relations, I consistently resolved inquiries and improved office efficiency, contributing to a welcoming environment and maintaining high confidentiality standards.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

11
11
years of professional experience

Work History

Receptionist

Q&A Engineers Company
10.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.

Receptionist

Virgin Active
01.2019 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Receptionist

Virgin Active
04.2017 - 12.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Organized, maintained and updated information in computer databases.

Security Officer

Roads And Transport Authority
06.2014 - 12.2015
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Checked and verified photo identification prior to granting facility access.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Education

High School Diploma -

Navalsig High School
Bloemfontein, South Africa
04.2001 -

Skills

    Data entry

    Telephone skills

    File management

    Office management

    Customer/Client relations

    Greeting and seating clients

    Mail handling

    Appointment scheduling

GYM

Gym is actually the best remady for mind and body. 

It helps with heatlh issues and deppresion  and Anxiety.

So it really works for me and keeping me healthy all the time.

Address

287 Skoolplaas Section

Bapong

Brits

269

Timeline

Receptionist

Q&A Engineers Company
10.2024 - Current

Receptionist

Virgin Active
01.2019 - 10.2024

Receptionist

Virgin Active
04.2017 - 12.2018

Security Officer

Roads And Transport Authority
06.2014 - 12.2015

High School Diploma -

Navalsig High School
04.2001 -

Similar Profiles

CREATE PROFILE
Mojabeng FingerReceptionist