Mizpha van Staden

-Answering of switchboard
-Phone customers with regards to queries
-Ordering of Raw materials and follow ups
-Assist customers with proforma invoices/Quotations
-Filling of all correspondence
-Processing of invoices and credit notes
-Assist debtors with account queries
-Assist with monitoring of credit limits
-Taking orders and processing of orders
-Responsible for Consignment stock: Invoices and record keeping on spreadsheets
-Keep track on minimum stock at our Durban Warehouse
-Processing Durban invoices and credit notes
-Assist with Cape town invoices
-Updating Durban stock sheet/Movement of stock on excel
-Durban stock take every month end
-Arrange samples to be packed accordingly
-Assist in arranging of stock to be packed if needed by customer
-Booking of trucks every morning with all documentation for deliveries
-Assisting sales department with updating prices on cards
-Recon of Raw Materials we receive
-Monthly report if customer cancelled order due to non-payment
-Making sure there are enough toner for all printing machines
-Assist walk in customers
-Weekly report for late and on time deliveries
-Planning trucks for deliveries the following day
-Help with production planning
-Phone customer to give feedback on delivery dates

• Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
• Examined, categorized, and sorted incoming documents.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

• Demonstrated adaptability when transitioning between multiple projects without sacrificing timeliness or attention to detail.
• Prepared detailed reports for management, showcasing trends and insights derived from analyzed data sets.
• Provided support during audits by supplying accurate documentation of all processed transactions as needed.
• Improved data retrieval times with well-organized filing systems, expediting access to critical information.
• -Personal assistant to Commander of the unit
  -Reception duties of 13 detectives: Handling of queries and refer people to the person responsible for the case
  -Filling
  -Data capture
  -Put together all documents and files needed for the next day’s court cases