Miyelani Pearl Maluleke

• General front office administration.
• Manage busy reception and welcome all on-site visitors of more than 30 per day.
• Properly manage and maintain the switchboard with 10 lines and more than 50 incoming calls per day.
• Attend to general queries from parents and the public.
• Keep records of learners coming and going during school time and update on database.
• Receive all deliveries and distribute them to relevant staff and learners.
• Opening and sorting all mail, then distributing.
• Typing letters for learners when required.
• Diary management and Secretarial support to the school management team when required.
• Assist School psychologist with the whereabouts of girls for appointment.
• Maintained an organized reception area that facilitated smooth daily operations within the school environment.

• Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
• Facilitated seamless communication between departments through effective coordination and scheduling of meetings.
• Completed bi-weekly timesheets for the senior consultants and coordinate competency based assessments.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Reconciled account files and produced monthly reports.
• Assist in flight,transport and accommodation bookings for consultants traveling.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Responsible for printing, binding, archiving, and posting /hand delivery.
• Complete tender documents for consultants and organize a drop-off.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Catering for meetings and office functions.

• Answered phone promptly and directed incoming calls to correct offices.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Managed multiple tasks and met time-sensitive deadlines.
• Corresponded with clients through email, telephone, or postal mail.

• Operating switchboard
• Greeting visitors
• Arranging refreshments for office
• Ordering stationery
• Sorting all mail
• Receiving deliveries and distributing.

Direct student to the correct registration counters.

Assist in self-help registration

Queue Marshall

• Expanded customer base through cold calling, networking, and relationship building.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.