Vuyokazi Matshediso Mfebe
Office Administration
Bloemfontein
Summary
Dynamic professional with a strong work ethic and exceptional communication skills, previously at the Department of Sport, Arts, Culture & Recreation. Proven track record in event planning and travel coordination, enhancing operational efficiency and fostering client relations. Adept at managing confidential information with discretion while mentoring junior staff to achieve their potential.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Personal Assistant
Department of Sport, Arts, Culture & Recreation
02.2024 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
Secretary to the HOD
Department of Sport, Arts, Culture & Recreation
04.2021 - 01.2024
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Senior Cultural Officer
Department of Sport, Arts, Culture & Recreation
04.2015 - 03.2021
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
Education
National Diploma - Fashion Design
Central University of Technology, Free State
Bloemfontein 04.2001 -
Higher Certificate - Business Management
IQ Academy
Online 04.2001 -
Skills
- Calendar management
- Client relations
- Customer service
- Strong communication skills
- Multitasking and organization
- Event planning
- Travel coordination
- Expense management
- Strong work ethic
- Discretion and confidentiality
- Attention to detail
- Valid Driver's license
Timeline
Personal Assistant
Department of Sport, Arts, Culture & Recreation
02.2024 - Current
Secretary to the HOD
Department of Sport, Arts, Culture & Recreation
04.2021 - 01.2024
Senior Cultural Officer
Department of Sport, Arts, Culture & Recreation
04.2015 - 03.2021
National Diploma - Fashion Design
Central University of Technology, Free State
04.2001 -
Higher Certificate - Business Management
IQ Academy
04.2001 -
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