Mishkah Hartzenberg
Dental Assistant
Mitchells plain
Summary
Talented Dental Assistant with 24 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dental assistant position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Department Of Health
Cape Town
11.2012 - Current
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Prepared patient x-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Explained treatment procedures and instructed patients on home care guidelines.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Participated in community outreach programs, educating public on importance of dental health.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Scheduled and confirmed patient appointments.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Education
Diploma - Dental Assisting
Beacon Hill Secondary School
Cape Town South Africa03.2005
Skills
Communicates well
Works well under pressure and in a team
Open-minded
Fast learner
Passionate about experiencing new things
Equipment sterilization
Dental staff assistance
Patient intake procedures
Treatment room cleanup
Team collaboration
Infection control proficiency
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Good Telephone Etiquette
Multitasking Abilities
Dependable and Responsible
Training and Development
Personalparagraph
I am a hard-working, motivated and enthusiastic person. I always strive to achieve the highest standard possible, at any given task and in any situation. I believe in team effort when working in a group. I am confident and passionate in everything I do. I love communicating with people and to be open-minded. I am a very punctual person, willing to work long hours if I have to and put in the extra time and effort.
Lastname
Hartzenberg
Health
Excellent
References
- Sr.Glenda Jacobs-0735377818I
- Sr.Veronica Naidoo-0825105974
- Dr Britney Boorsma-0735663823
Personal Information
- ID Number: 8102260195082
- Date of Birth: 26/02/1981
- Gender: Female
- Nationality: South African
- Marital Status: Married
Languages
English&Afrikaans
Bilingual or Proficient (C2)
Learning Dutch
Ik ben een vrou getroud met twee kinderen een meisje en een jongen
Timeline
Dental Assistant
Department Of Health
11.2012 - Current
Diploma - Dental Assisting
Beacon Hill Secondary School