Mishkah Abdool
Cape Town
Summary
Experienced in administrative assistance with proficiency in solutions-orientated, rapid and adaptive, attention to detail, customer service and technical skills. Proven ability in scheduling appointments/meetings, organizing of documentation, formatting documentation, managing correspondence, reception and customer services. Skilled in Outlook 365, MS Word, Excel, PowerPoint, MS Teams, Google docs, Pastel. Known for executing responsibilities with precision and timeliness as well as demonstrating the ability to prioritize tasks and make informed decisions under pressure.
Overview
2
2
years of professional experience
Work History
Administrative Assistant/Personal Assistant
MedRisk
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Administrative Assistant
Petite Home Decor
01.2023 - 03.2024
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, and maintaining records.
- Provided support for special projects, events, or initiatives as assigned by management. This may involve research, data analysis, and coordination of project-related tasks.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
- Built and maintained relationships with vendors and other external contacts.
- Greeted and screened visitors to direct to correct employee or office.
- Updated internal databases with new employee information such as contact details and job titles.
- Maintained scheduling and event calendars.
- Experienced in managing a flexible work schedule to accommodate varying business needs and personal commitments.
Skills
- Office Administration
- Invoice Processing
- Deadline-oriented
- Rapid and adaptive
- Professional and mature
- Calendar Management
- Meticulous attention to detail
- Accounting Support
- Computer Skills
- Learning agility
References
References available upon request
Timeline
Administrative Assistant/Personal Assistant
MedRisk
05.2024 - Current
Administrative Assistant
Petite Home Decor
01.2023 - 03.2024
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