Mishack Rhulani Nzamani
Ivory park
Summary
I'm a driven operations professional with hands-on experience across retail, logistics, and long-haul transport. I am currently advancing my expertise through third-year studies in operations management at Unisa. As a store manager at Ackermans, I led a high-performing team, optimized inventory flows, and consistently exceeded sales targets while fostering a customer-first culture. At Prime Time Express, I worked as a logistics operations controller, coordinating freight schedules, resolving delivery issues, and ensuring smooth communication across the supply chain. As a long-distance truck driver at DCB Logistics, I managed time-sensitive deliveries across South Africa, applying route planning, safety compliance, and real-time problem-solving to keep operations moving.
My academic journey complements my field experience. I'm currently specializing in supply chain mapping, stakeholder analysis, ERP systems, and logistics strategy. I bring a strong mix of leadership, customer service, process optimization, and administrative precision to every role I take on. Whether I'm behind the wheel, managing a store, or analyzing supply chain flows, I thrive on structure, accountability, and continuous improvement.
I am a detail-oriented logistics specialist with strong capabilities in compliance, process optimization, and team management. I enhance operational workflows through effective communication and collaboration with cross-functional teams. I am Committed to delivering high-quality results while maintaining a focus on safety and customer satisfaction
Overview
14
14
years of professional experience
Work History
Code 14 Driver
DCB logistics
Kempton Park, South Africa
05.2022 - 03.2026
- Operated heavy vehicles to transport goods safely and efficiently.
- Maintained compliance with traffic regulations and safety standards.
- Conducted routine inspections to ensure vehicle readiness and safety.
- Coordinated with logistics team to optimize delivery schedules and routes.
- Managed documentation for loads and deliveries accurately.
- Used safe driving practices at all times when operating vehicles.
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Collected and delivered goods and materials.
- Maintained vehicle in optimum condition for safety and reliability.
- Conducted daily vehicle inspections to maintain safety standards and report necessary repairs.
- Conducted regular safety inspections by checking oil and breaks.
- Notified management of vehicle safety concerns and issues.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Washed and cleaned vehicle exterior weekly, keeping vehicle presentable and clean.
- Planned best, safest and most efficient routes for journeys using navigational systems and maps.
- Followed highway codes at all times when driving company vehicles and transporting goods.
- Remained calm during rush hour and other stressful driving situations.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Safely transported passengers to destinations, adhering to strict time schedules and road regulations.
- Secured passenger belongings for safe transport.
- Drove cautiously in bad weather conditions to maximise safety.
- Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
- Safely operated different company vehicles, including cars, vans and light- and heavy-duty lorries.
- Managed efficient route planning for timely deliveries, utilising GPS and local traffic knowledge.
- Conducted regular vehicle inspections and performance tests to keep vehicle in safe and operational condition.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Maintained a clean and tidy vehicle interior to ensure a pleasant journey for all passengers.
- Communicated effectively with other road users to prevent accidents and ensure smooth traffic flow.
- Recorded travel logs and vehicle maintenance reports to comply with company policies and legal requirements.
- Monitored vehicle performance and arranged for routine servicing to prevent breakdowns.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
- Updated daily logs with routing information, vehicle details and notable incidents.
- Obtained signatures needed to complete and process paperwork upon deliveries.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Implemented fuel-efficient driving techniques to reduce operational costs and environmental impact.
- Performed routine light and deep cleaning of vehicle to maintain clean interior.
- Determined optimum route to meet schedule targets and satisfy customers.
- Accurately logged deliveries, incidents and expenses.
- Participated in regular training sessions to update driving skills and safety protocols.
- Upheld professional standards, representing the company positively in all interactions.
- Collaborated with dispatch team to receive and respond to daily transport assignments.
- Represented highest standards brand when on road.
- Followed despatch personnel orders to complete accurate, on-time stops.
- Stayed in communication with control centre to share and receive important updates.
- Continuously monitored traffic reports, forward-planning arrangements for travel delays where necessary.
- Engaged with customers to gather feedback, striving to enhance service quality continually.
- Utilised problem-solving skills to address and resolve unforeseen travel disruptions swiftly.
Logistics Operations Controller
Primetime Express
Jet park
03.2016 - 04.2022
- Managed logistics operations to ensure timely and efficient delivery of goods.
- Coordinated with suppliers and carriers to optimize transportation routes.
- Analyzed operational data to identify areas for process improvement.
- Developed and implemented inventory management strategies.
- Monitored staff performance and developed improvement plans.
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Led operations team in daily tasks, optimising workflow and increasing efficiency by 20%.
- Oversaw quality control processes, maintaining high standards for all products and services.
- Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.
- Analysed performance data to identify trends, making strategic decisions to boost operational success.
- Collaborated with sales and marketing teams to align operational capabilities with customer demands.
- Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Developed and monitored key performance indicators KPIs to assess operational effectiveness and identify areas for improvement.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Developed and enforced health and safety protocols, ensuring a safe workplace environment.
- Fostered strong relationships with key stakeholders, including suppliers and clients, to support business objectives.
- Optimised resource allocation, ensuring maximum productivity and minimal downtime.
- Streamlined logistics and supply chain management, enhancing delivery times and customer satisfaction.
- Conducted risk assessments, mitigating potential issues before they impacted business operations.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Led cross-functional teams in project implementation, delivering on time and within budget.
- Implemented health and safety protocols, significantly reducing workplace accidents and promoting a safe working environment.
- Liaised with senior management to report on operational performance, making recommendations for strategic decisions.
- Led cross-functional teams in project execution, fostering collaboration and driving successful outcomes.
- Managed daily operations across multiple departments, streamlining processes for enhanced efficiency and productivity.
- Oversaw inventory management, implementing rigorous controls to minimise wastage and optimise stock levels.
- Directed logistics and distribution operations, optimising routes and schedules for cost-effective deliveries.
- Monitored compliance with regulatory requirements, mitigating risk and ensuring adherence to legal standards.
Store Manager
Ackermans
Diepsloot
02.2012 - 02.2016
- As Store Manager at Ackermans, I was responsible for running the day-to-day operations of a busy retail outlet, balancing team leadership, customer service, and operational efficiency.
- I led a team of staff, ensuring everyone was motivated, well-trained, and aligned with our sales and service goals.
- Customer satisfaction was a top priority. I handled escalations with empathy and professionalism, and worked hard to create a welcoming environment that encouraged repeat business.
Education
Matric - Business
Ponelopele Oracle Secondary School
Midrand12-2011
Operations Management Diploma -
Unuversity Of South Africa
Pretoria04-2026
Skills
- Supply chain mapping
- Stakeholder analysis
- ERP systems
- Implementation
- Inventory control
- Stock replenishment
- Process Optimization
- Leadership
- Customer service
- Data analysis
- Compliance
- Team Management
- Training
- Driving
- Management
- Computer
- Communication
- Vehicle inspection
- Route optimization
- Documentation management
- Transportation compliance
- Load securing
- GPS navigation
- Customer satisfaction
- Problem solving
- Time management
- Health and safety
- Communication skills
- Team collaboration
- Performance monitoring
- Conflict resolution
- Operational efficiency
- Driving licence
- Safe driving practices
- Professional driving licence
- Safety awareness
- Understanding of road laws
- Punctuality
- Map reading
- Long-distance deliveries
- Vehicle maintenance and cleanliness
- Engine and tyre checks
- Comfortable with night shifts
- Vehicle and equipment safety
- Professionalism
- Knowledge of transport regulations
- Route planning
- Basic mechanics
- Loading and unloading assistance
References
- Lettie Gololo, Ackermans, 012 663 8791
- Ivan Fox, Primetime express, ivan@ptexpress.co.za, 011 609 9984
- Ander Hatfield, DCB logistics, 0112302000
Timeline
Code 14 Driver
DCB logistics
05.2022 - 03.2026
Logistics Operations Controller
Primetime Express
03.2016 - 04.2022
Store Manager
Ackermans
02.2012 - 02.2016
Matric - Business
Ponelopele Oracle Secondary School
Operations Management Diploma -
Unuversity Of South Africa