Mischa Kisting

Wellington

Summary

I am a versatile professional with experience in tutoring, customer engagement, and operational support. I enjoy working in organised, collaborative environments that foster learning and efficiency. Through my experience as a tutor, mentor, and in various administrative and sales roles, I have developed strong organisational, technical, and interpersonal skills. I am eager to apply these abilities in a professional setting while continuing to grow.

Overview

year of professional experience

Work History

Tasting Hostess

Cape Brewing Company

Paarl, South Africa

12.2025 - Current

Led curated beer tastings, educating guests on flavour profiles, brewing processes, and product distinctions.
Delivered engaging presentations to enhance the overall guest experience.
Provided attentive customer service in a fast-paced hospitality environment.
Managed group dynamics while maintaining a welcoming and professional atmosphere.
Adapted communication style to suit diverse audiences.
Promoted brand knowledge and encouraged product engagement and sales.
Processed payments and handled point-of-sale transactions accurately.
Assisted with event setup, service coordination, and operational flow.
Ensured cleanliness and compliance with responsible alcohol service standards.
Maintained composure in high-volume social settings, demonstrating strong interpersonal skills and conflict resolution ability.

Tutor

Examslayers

Cape Town, South Africa

01.2025 - 11.2025

Tutored high school learners in Economics, Mathematics, Mathematical Literacy, English HL, Afrikaans FAL, and IT.
Provided university-level support in first-year Microeconomics and Mathematics.
Simplified complex concepts into clear, structured explanations tailored to individual learning styles.
Developed customized study plans and exam preparation strategies.
Guided students through assignments, projects, and PATs using structured feedback and academic support.
Strengthened learners’ analytical thinking, problem-solving, and subject comprehension.
Equipped students with effective exam techniques and time-management skills.
Contributed to measurable improvements in academic performance and confidence.

Education

NSC -

Huguenot Highschool

Wellington, South Africa

01-2023

2024-2025 - Commerce, Information Systems and Computer Science

University of Cape Town

Cape Town

Skills

Customer & Guest Relations: Customer engagement, guest relations, conflict resolution, customer satisfaction focus
Leadership & Management: Group management, organisational skills, time management, operational flow
Teaching & Tutoring: Customized tutoring, study plan development, academic feedback, patience and composure

Sales & Marketing: Brand promotion, sales support
Analytical & Technical Skills: Analytical thinking, basic accounting, accounts payable/receivable/general ledger accounting, data entry, Microsoft Office Suite, Excel, Python, C, Java programming, System design
Soft Skills: Strong interpersonal and communication abilities, adaptable and quick learner

Languages

English, Afrikaans

First Language

Timeline