Mirell Bhengu
Summary
A vibrant and results-drive Supply Chain Administrator known for high productivity and efficient task completion. Skilled in inventory management, logistics coordination, and procurement processes. Excel at problem-solving, communication, and time management to enhance operational workflows and meet project deadlines.
Two years of expertise , inventory control, customer service and transportation logistics. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue.
Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
18
18
years of professional experience
Work History
Supply Chain Administrator
TOYOTA TSUSHO AFRICA
09.2022 - Current
- Preparing and sending clearing paperwork, supplier payments and reconciliations, SAP processing - creating delivery notes, inbound, MIRO, invoicing, and preparing credit notes.
- Continuous supplier communication, email correspondence, customer queries, FIFO stock management and control, and assistance with audits.
- Communicate regularly with internal teams regarding product availability, shipping schedules, and other relevant information.
- Maintain accurate records of all incoming and outgoing shipments.
- Built relationships with key stakeholders including third party logistics providers, freight forwarders and other service providers.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Oversee inventory management, optimizing stock levels to meet production demands.
Office Administrator
Rhema FCI
02.2020 - 08.2022
- Coordinated and managed daily administrative operations of the office.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Processed invoices on a timely basis according to established procedures.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Created PowerPoint presentations for internal use or external clients when required.
- Automated office operations by managing client correspondence and data communications.
Team Leader
Standard Bank
12.2015 - 09.2019
- Conducted regular performance reviews to assess individual team member progress.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Collaborated with other departments to ensure alignment of goals across teams.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Completed daily quality assurance duties to provide feedback for improvements.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Implemented strategic plans to enhance team performance and productivity.
Clearing Officer
Standard Bank
02.2011 - 11.2015
- Monitor totes from Siemen's system
- Setting of workstations per deposit type on Siemens
- Prioritization of totes in line with SLA's
- Check/Clear totes to correct destinations
- Oversee ECM release clerks an ensure payroll schedules are complete
- Support structure to TSO'S
- Timeout's escalation of equipment to prevent teller down time and completion of checklists with regard to equipment, stationery and system availability
- Dispatch of customers duplicates ensuring all information is complete and visible
- Checking of teller's differences
- Prompt feedback provided to CLOs for customer queries
- Support operation in terms of project roll out implementation
Teller Coordinator
Standard Bank
03.2008 - 01.2011
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Provided exceptional customer service while accurately processing routine transactions.
- Performed daily operational tasks such as balancing cash drawers and reconciling transactions.
- Conducted regular performance reviews of tellers to identify areas for improvement.
- Assisted customers with various banking inquiries including account balances, deposits, withdrawals, transfers, loan payments.
Secretary
Absa Head Office
JHB
01.2007 - 12.2007
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated meeting logistics such as room reservations and catering services.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Education
Higher Certificate in Supply Chain Management - Supply Chain
REGENT BUSINESSS SCHOOL
10-2024
Higher Certificate in Business Management - Business Management
Mancosa
Numerical Skills for Business - Business Data Optimization, Decision Structuring, Numbers and Functions
University of South Africa
Microsoft Office PowerPoint Level 2
Think 360
Microsoft Office Excel Level 2
Think 360
Skills
- Proficient in Excel Functions
- Analytical and investigative skills,
- Analytical Problem Solving
- Effective Coordination
- Decisive Decision-Making
- Effective Task Prioritization
- Reliable Work Ethic
- Proficient Customer Engagement
- Cross-Functional Product Oversight
- Logistics Coordination
- Proficient in BDS, CCMS and Siemens systems and SAP systems
References
- Juanita, Peterson, 082 801 4282, Absa Head Office
- Melanie, Prinsloo, 031-535 5000/0813905072 Standard Bank
- Wesley Bradford 0837817000, 031 564 8196, Rhema FCI
- Roxanne Sing 073 078 8777 Toyota Tsusho Africa
Timeline
Supply Chain Administrator
TOYOTA TSUSHO AFRICA
09.2022 - Current
Office Administrator
Rhema FCI
02.2020 - 08.2022
Team Leader
Standard Bank
12.2015 - 09.2019
Clearing Officer
Standard Bank
02.2011 - 11.2015
Teller Coordinator
Standard Bank
03.2008 - 01.2011
Secretary
Absa Head Office
01.2007 - 12.2007
Higher Certificate in Supply Chain Management - Supply Chain
REGENT BUSINESSS SCHOOL
Higher Certificate in Business Management - Business Management
Mancosa
Numerical Skills for Business - Business Data Optimization, Decision Structuring, Numbers and Functions
University of South Africa
Microsoft Office PowerPoint Level 2
Think 360
Microsoft Office Excel Level 2
Think 360
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