Summary
Overview
Work History
Education
Skills
Personal Information
Dependants
Timeline
OperationsManager
Miranda van Heerden

Miranda van Heerden

Operations Manager
Springs

Summary

Seasoned Operations Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. I am an ambitious and articulate individual whose interest includes all that is simple in life – to facing its greatest challenges. I am very creative and can think on my feet when needed. I believe myself to be intelligent and I am always willing to broaden that intelligence by learning. I am extremely hard-working and enjoy being challenged in any work environment. I further believe that the only way to achieve success is through dedication and determination – two qualities that have been instilled upon me since a very young age. I have strong core values and ethics which steer me towards giving my absolute best in the work I do. I am self-motivated and believe I would be an asset in the workplace, but I also believe that one must prove oneself which is what I strive to do in the work environment.


Overview

15
15
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Operations Manager

Latchit (Pty) Ltd
Springs
05.2022 - Current
  • Day to Day operations of company
  • Invoicing on Pastel
  • Debtors & Creditors
  • Packaging and distribution
  • Sales
  • Dealing with client’s complaints or compliments
  • Stocktaking
  • Problem solving
  • Admin
  • Filing
  • Organising
  • Marketing
  • Creating of marketing material
  • Insure smooth running of Head Office
  • Monthly reports
  • Accounting assistance
  • Reference: Tracy Zeni – 083 283 4036
  • Naideen Fanicchi - 081 017 6569

Operations Assistant

Oryx Health & Hygiene Services PTY
Edenvale
05.2014 - 02.2021
  • Assistant to National Operations Manager
  • Assistant to Head of Standards
  • Assistant to Regional Manager
  • Data Capturing
  • Wages of 400 employees to insure correct payment
  • Weekly meeting with Area Manager to assist with on-site issues
  • Problem solving
  • Admin
  • Filing
  • Ordering and monitoring of all 'on site' building blocks
  • Weekly reports
  • Etcetera..
  • Reference: Crystal Mostert - 0798974765

Contact Centre Operator

Imperial Distribution
Edenvale
11.2011 - 08.2013
  • Call centre
  • Assisting clients with problem
  • Solving client issues
  • Tracking client orders
  • Reference: Louise Opperman – 0861335487

Area Manager

CSC Health & Hygiene Services PTY
Alberton
07.2010 - 06.2011
  • Managed the cleaning staff of 10 Virgin Active Clubs
  • Discipline staff
  • Interact with staff on a daily basis
  • Interact with clients on a daily basis and insure that there are no issues revolving around my staff and their performance
  • Ordering and delivering of cleaning chemicals to all of my sites on a monthly basis
  • Manage a petty cash float used for paying casuals on a daily basis
  • Weekly inspection checklists done at all sites
  • Insure all machines and equipment are in presentable and good working order at all times
  • Manage 80 employees' wages to insure that payment is correct and on time
  • Problem solving
  • Quick decision making
  • Chairperson and complainant at disciplinary hearings
  • Regular training done with staff
  • Report to superior on daily basis
  • Motivate and assist staff
  • Reference: Johan Visser - 0834101119

Education

Standard 12 - Afrikaans (First Language), English (Second Language), Tourism, Hospitality, Business Studies, Mathematics, Life Orientation

Dr Johan Jurgens High School
Springs
01.2005 - 12.2009

Skills

Fast learner

Personal Information

  • Age: 33
  • Driving License: Code B
  • Marital Status: Married

Dependants

3

Timeline

Operations Manager

Latchit (Pty) Ltd
05.2022 - Current

Operations Assistant

Oryx Health & Hygiene Services PTY
05.2014 - 02.2021

Contact Centre Operator

Imperial Distribution
11.2011 - 08.2013

Area Manager

CSC Health & Hygiene Services PTY
07.2010 - 06.2011

Standard 12 - Afrikaans (First Language), English (Second Language), Tourism, Hospitality, Business Studies, Mathematics, Life Orientation

Dr Johan Jurgens High School
01.2005 - 12.2009
Miranda van HeerdenOperations Manager