MINENHLE MLONDI ZONDI
Public/Private Administration Clerk
Pietermaritzburg
Summary
Administrative expert with a track record of over 3 years in public sector administration, excelling in data management, financial oversight, and fleet coordination. Proven ability to streamline office operations, ensure policy compliance, and support reporting processes. Known for strong communication and time-management skills, with advanced Microsoft Office proficiency.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Admin Support Clerk / Switchboard Operator (Intern)
Department of Human Settlements
04.2023 - 03.2025
- Managed high-volume switchboard operations, ensuring efficient routing of calls and professional client service.
- Handled incoming and outgoing correspondence, payroll documents, and service provider invoices with accuracy.
- Maintained organized filing systems and official registers (EPMDS, asset registers, spare keys, gifts register).
- Processed and arranged invoices according to D7 requirements, reducing payment delays.
- Captured and verified administrative data, ensuring accuracy for operational integrity.
- Assisted with subsidy application verification and beneficiary list compilation.
- Procured office supplies and conducted stock-taking, maintaining supply levels for uninterrupted operations.
- Certified and submitted monthly cleaning and security invoices to Head Office for payment processing.
- Oversaw fleet management operations to enhance vehicle availability and efficiency.
- Administered daily vehicle allocation and transport logistics.
- Monitored fuel usage and controlled fuel cards to prevent misuse.
- Ensured accurate completion of trip sheets and logbooks.
- Coordinated vehicle servicing and repairs to minimize downtime.
- Processed traffic fines, accident reports, and incident documentation.
- Compiled meeting minutes, documenting key decisions and action items for Fleet Management Unit.
- Improved record-keeping efficiency and ensured 100% compliance with departmental procedures.
- Strengthened internal controls over fleet usage and fuel monitoring.
Data Capturer (Volunteer)
Eastwood Clinic
02.2022 - 03.2023
- Captured and updated over 300 ART and pre-ART patient records in DHIS and Excel, ensuring timely access to patient data.
- Maintained 100% accuracy in electronic and manual records.
- Compiled comprehensive statistical reports on a daily, weekly, monthly, and quarterly basis to support data-driven decision making.
- Developed spreadsheets and performance tracking tools.
- Streamlined reporting process, enhancing turnaround time through organized data management.
- Enhanced monitoring and evaluation accuracy.
Admin Clerk Trainee
Igagasi High School
02.2020 - 10.2020
- Administered SA-SAMS for 3000+ learner records.
- Ensured accurate academic record management for over 3000 learners.
- Assisted with school fee administration and prepared bank reconciliation templates to ensure accurate financial records.
- Supported budget planning for school events, contributing to organized and successful activities.
- Improved document organization and filing efficiency, enhancing accessibility for staff and reducing retrieval time.
Education
Advanced Diploma - Public Management
Mangosuthu University of Technology
01.2021
Diploma - Public Management
Mangosuthu University of Technology
01.2020
National Senior Certificate (Grade 12) - undefined
M.L Sultan Secondary School
01.2016
Skills
Office Administration & Support
Correspondence & Record Management
Data Capturing & Reporting
Conflict Management
Fleet Administration
Document Control & Filing Systems
Switchboard & Frontline Reception
Monitoring & Evaluation Support
Microsoft Office (Word, Excel, Outlook,PowerPoint)
DHIS, Tiernet, Sage Evolution
Time Management & Multitasking
Confidentiality & Compliance
Strong attention to detail and strategic thinking
Excellent written and verbal communication
Positive influence and impact
Typing and telephone etiquette
Deadline-driven and Punctuality
Reliable and friendly
Strong planning and organising skills
High level of integrity and confidentiality
References
- Sanelisiwe, Mtolo, Admin Officer, 033 845 2079, Dept of Human Settlements
- Noxolo, Cele, Senior Data Capturer, 033 390 3524, Eastwood Clinic
- Mr LQ, Khumalo, Principal, 031 909 6463, Igagasi High School
LEGISLATIVE & POLICY KNOWLEDGE
- Constitution of the Republic of South Africa (1996)
- Public Financial Management Act (PFMA)
- Public Service Act & Regulations
- Batho Pele Principles
- Treasury Regulations
- National Developmental Plan 2030
- Human Resource and Staff Conduct Policy
- Protection of Personal Information Act
- Promotion of Administrative Justice Act
Timeline
Admin Support Clerk / Switchboard Operator (Intern)
Department of Human Settlements
04.2023 - 03.2025
Data Capturer (Volunteer)
Eastwood Clinic
02.2022 - 03.2023
Admin Clerk Trainee
Igagasi High School
02.2020 - 10.2020
National Senior Certificate (Grade 12) - undefined
M.L Sultan Secondary School
Diploma - Public Management
Mangosuthu University of Technology
Advanced Diploma - Public Management
Mangosuthu University of Technology