Minenhle Dlamini
Durban
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
Work History
Human Resources Assistant
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Human Resources Manager
MTN Group of companies
Durban
03.2018 - Current
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Implemented performance review and motivational strategies to elevate HR team results.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Intern
Spar
Durban
01.2013 - 05.2013
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Education
Bachelor of Arts - Human Resources Management
University of Kwazulu Natal
Durban ,South Africa07.2013
Skills
- Processing Personnel Records Compilation
- Information Sourcing
- Generating Reports
- Personnel Documentation Verification
- Employee Data Record Keeping
- Recruitment Documentation
- Company Policies and Procedures Training
- Personnel Reports Preparation
Timeline
Human Resources Manager
MTN Group of companies
03.2018 - Current
Intern
Spar
01.2013 - 05.2013
Human Resources Assistant
Bachelor of Arts - Human Resources Management
University of Kwazulu Natal