Mimi Mussole Ezenwa Ezenwa
Unemployed
Durban ,KwaZulu-Natal
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Acting Supervisor
Aiken Court Building
03.2022 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Office Assistant
Hardy Electronics PTY Ltd.
09.2018 - 11.2018
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
Manager
Body Affairs PTY Ltd.
03.2013 - 04.2017
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor Of Commerce - Human Resource Management
Richfield Graduate Institute of Technology
Durban South Africa 04.2024
Skills
Team Building
Additional Information
SEX: Female
RACE: African
LICENSE: Code C1
CRIMINAL RECORD: None
MARITAL STATUS: Married
Certification
Business Administration Services NQF4
ID no.
9202050356081
Timeline
Professional Healthcare Assistant
10-2024
Acting Supervisor
Aiken Court Building
03.2022 - 11.2022
Consultant Services
06-2021
Business Administration Services NQF4
03-2020
Office Assistant
Hardy Electronics PTY Ltd.
09.2018 - 11.2018
Manager
Body Affairs PTY Ltd.
03.2013 - 04.2017
Bachelor Of Commerce - Human Resource Management
Richfield Graduate Institute of Technology
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