Summary
Overview
Work History
Education
Skills
Timeline
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Millissa Daniels

Millissa Daniels

Insurance/Admin Administrator
Cape Town

Summary

Dynamic professional with a proven track record at Dealer Financial Services, excelling in customer service and sales. Skilled in documentation and recordkeeping, I effectively managed customer inquiries and increased sales through consultative techniques. Adept at multitasking, I consistently delivered high-quality results while maintaining accurate records and fostering client relationships.

Driven and successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.

Overview

17
17
years of professional experience
2
2
Languages

Work History

Insurance/Administrative Clerk

Dealer Financial Services
01.2021 - Current
  • Entered data into system and updated customer contacts with information to keep records current.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Create online quotes for insurance clients.
  • Assist with daily general admin duties.
  • Assist clients with complaints.
  • Keep track of monthly sales

Sales Consultant

Pocketsure
06.2015 - 06.2016
  • Advised clients on appropriate product selections based on their needs, ensuring optimal satisfaction levels.
  • Used consultative sales techniques to understand customer need.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance.

Sales Consultant

Solluco CC
04.2008 - 05.2015
  • Contributed to team objectives in fast-paced environment.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Kept detailed records of daily activities through online customer database.
  • Responded to telephone and in-person requests for information.

Education

No Degree - Administration

Hope Training Centre
George, South Africa
04.2001 -

Skills

Filing systems

Daily reporting

Customer enquiries

Documentation and recordkeeping

Spreadsheet development

Multitasking

Billing and invoicing

Invoice processing

Sales

Timeline

Insurance/Administrative Clerk

Dealer Financial Services
01.2021 - Current

Sales Consultant

Pocketsure
06.2015 - 06.2016

Sales Consultant

Solluco CC
04.2008 - 05.2015

No Degree - Administration

Hope Training Centre
04.2001 -

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Millissa Daniels Insurance/Admin Administrator