Millicent Zinhle Thenjwayo
Olievenhoutbosch
Summary
Dynamic professional with a strong work ethic and proven communication skills, I successfully executed brand awareness campaigns at Thrive Student Living, enhancing customer engagement. My adaptability and attention to detail as a Customer Support Agent at Printulu maximized customer satisfaction, showcasing my commitment to excellence in every interaction.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Thrive Student Living
11.2023 - 02.2024
- Developed and executed brand awareness campaigns to increase customer engagement.
- Provided customer service support during promotional events or when needed.
Customer Support Agent
Printulu
03.2019 - 11.2020
- Upheld high standards of customer services by responding to inquiries, needs and problems.
- Maximized customer satisfaction by handling customer email and telephone interactions.
Education
Bachelor of Education - Education
University Of Pretoria
Pretoria05-2025
TEFL - Teach English as a Foreign Language
Teacher Record
11-2023
N5 - Public Management
Tshwane North TVET College
04-2019
Matric - Grade 12
Mgudlwa Secondary School
12-2015
Skills
- Communication Skills
- Teamwork and Collaboration
- Time Management and Organization
- Adaptability and Flexibility
- Attention to Detail and Accuracy
- Digital Literacy and Proficiency in Microsoft Office
- Strong Work Ethic and Commitment to Excellence
- Classroom management
- Strong interpersonal skills
References
Reference 1: Ms. Sindisiwe Mncube 073 331 7547
Position: Manager
Company: Printulu
Reference 2: Ms. Cassidy Padiachee 063 758 5992
Position: Manager
Company : Thrive Student Living
Timeline
Brand Ambassador
Thrive Student Living
11.2023 - 02.2024
Customer Support Agent
Printulu
03.2019 - 11.2020
Bachelor of Education - Education
University Of Pretoria
TEFL - Teach English as a Foreign Language
Teacher Record
N5 - Public Management
Tshwane North TVET College
Matric - Grade 12
Mgudlwa Secondary School
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