Millicent Amankwah
Johannesburg,GP
Summary
At Millicent Nails, I leveraged my expertise in nail art techniques and exceptional customer service to enhance client satisfaction, resulting in a significant client base expansion. My dedication to sanitation procedures and attention to detail in creating custom nail designs distinguished me as a key contributor to the salon's success. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Nail Technician
Millicent Nails
01.2012 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Responded to customer requests and concerns about gel application and nail art designs.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Provided training to new nail technicians, ensuring consistent quality of service across team.
- Enhanced client satisfaction with meticulous attention to detail in nail art designs.
- Stayed abreast of latest trends in nail design and care, integrating new techniques into services offered.
- Delivered detailed nail art and design, elevating salon's reputation for creativity.
- Adapted quickly to new nail care technologies and products, offering clients cutting-edge services.
- Educated clients on benefits of regular nail care, fostering loyalty and repeat business.
- Improved client retention with exceptional customer service and follow-up care advice.
- Designed creative nail art designs and patterns.
- Performed detailed trimming, filing and other nail services.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Educated clients on proper use of salon products.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
Education
High School Diploma -
Planet Nails Training
Sandton, South Africa04.2010
Skills
- Customer Service
- Nail Extensions
- Time Management
- Nail art techniques
- Acrylic nails
- Sanitation Procedures
- Gel Application
- Nail Preparation
- Product Knowledge
- Acrylic Application
- Hand Massage
- Manicure Design
- Nail Polish Application
- Pedicures
- Verbal and written communication
- Manicure Techniques
- Hygiene practices
- Color theory
- French Manicures
- Nail Stamping
- Dip Powder Technique
- Callus Removal
- Customer Education
- Electric Filing
- Foot Massage
- Paraffin Treatments
- Nail Designs
- Organizational Skills
- Attention to Detail
- Nail Care and Shaping
- Nail Care Advice
- Nail Treatments
- Appointment Scheduling
- Gel and Powder Polish
- Artificial Tip Application
- Salon Services Explanation
- Nail Wrapping
- Nail Shaping Tools
- Cuticle Hydration
Timeline
Nail Technician
Millicent Nails
01.2012 - Current
High School Diploma -
Planet Nails Training
Similar Profiles
Hayat Hani-TikassHayat Hani-Tikass
Intern at MILLICENT OCQUAYEIntern at MILLICENT OCQUAYE
Moses KaluMoses Kalu
Cleaning Supervisor at Millicent HotelsCleaning Supervisor at Millicent Hotels
Shannon MayberryShannon Mayberry
Nail Technician at Valkyrie Nails (Nails By Shannon)Nail Technician at Valkyrie Nails (Nails By Shannon)