Mila Vika
Allocations Administrator
Cape Town
Summary
Enthusiastic and adaptable professional with strong problem-solving skills and a genuine eagerness to learn. Communicates effectively and works well in a team, always striving to contribute positively and achieve results. Excited to take on new challenges and support organizational goals with dedication and energy.
Overview
1
1
year of professional experience
Work History
Allocations Administrator
Asilia Africa Camps & Lodges
01.2025 - Current
- responsible for managing the allocation of new reservation enquiries to our sales consultants across our three offices.
- Allocating enquiries based on availability and capacity.
- have strong organizational skills, the ability to make quick decisions, and a good understanding of our sales processes and team dynamics.
- ensuring the efficient operation of our sales process and maintaining a balanced workload across our sales team.
- self-starter with a keen eye for detail and a passion for optimizing processes.
- Collaborated with team members to streamline processes for resource allocation, enhancing overall operational efficiency and workflow.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Overlooking Power BI report and flagging duplicates with relevant parties.
Rates Administrator - Intern
Asilia Africa Camps & Lodges
09.2024 - 12.2024
- Maintained accurate records of rates and pricing changes in internal databases, enhancing data reliability for decision-making.
- Verified the accuracy of rates on BAZ and rate sheets received from third-party properties.
- Liaised with third-party properties, identifying and flagging any discrepancies to ensure consistency and accuracy.
- Assisted with onboarding of new agencies and ensured proper setup in internal systems.
- Answer any product related issues and provide information.
Sales Support - Intern
Asilia Africa Camps & Lodges
08.2024 - 08.2024
- Collaborating with the Sales Consultant and Sales Coordinators when a reconfirmation is allocated.
- Reconfirming bookings with suppliers, including all necessary client information, logistics and system updates.
- Liaise with coordinators, Guest Services & Consultant team members as necessary during aspects of the reconfirmation process for the booking.
- Sending Final costing and manifests to KE and TZ Safari OPS for all traveling bookings.
- Ensuring proactive and efficient collaboration with other applicable departments
Education
Diploma in Tourism Management - Tourism And Travel Management
Northlink College
Cape Town, South Africa 04.2001 -
High School Diploma -
Dilizintaba Senior Secondary School
Tsolo 04.2001 -
Skills
Problem-solving
System updates
MS office
Time management
Attention to detail
Decision-making
Team collaboration
Timeline
Allocations Administrator
Asilia Africa Camps & Lodges
01.2025 - Current
Rates Administrator - Intern
Asilia Africa Camps & Lodges
09.2024 - 12.2024
Sales Support - Intern
Asilia Africa Camps & Lodges
08.2024 - 08.2024
Diploma in Tourism Management - Tourism And Travel Management
Northlink College
04.2001 -
High School Diploma -
Dilizintaba Senior Secondary School
04.2001 -