Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
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Mila Shokouhbin

Mila Shokouhbin

Student

Summary

An inquisitive and dedicated student aspiring towards becoming an expert in the field of criminology in specific to studying crime and criminal profiling. Experience in customer service and office administration obtained from a busy retail environment. A dependable and personal team member with an open communications style.

Overview

5
5
years of professional experience
1
1
Certification
3
3
Languages

Work History

RETAIL ASSISTANT

Heriz Gallery
01.2021 - Current
  • Part-time position at a large authentic Persian rug retail store in Johannesburg. Entailing thorough customer service, quick responding and problem-solving as part of a team of representatives.
  • Key responsibilities:
  • Monitoring the shop and attending to customers.
  • Responding to in-person and electronic customer queries.
  • Maintaining and organising design and product display to ensure easy and well-supported shopping for customers.
  • Processing payments and refunds in line with processes and procedures of the store.
  • Maintaining the customer database.

Education

BA General - Criminology, Psychology

University of Pretoria
01.2027

Matric with Exemption - undefined

REDDAM HOUSE HELDERFONTEIN
01.2023

Skills

  • Office 365
  • Customer service
  • Problem solving
  • Effective communication
  • Team collaboration
  • Creativity
  • Customer assistance
  • Patience and empathy

Interests

Volunteering at Woodrock Animal Shelter

Creating art

Certification

Driver's license.

Timeline

RETAIL ASSISTANT

Heriz Gallery
01.2021 - Current

Matric with Exemption - undefined

REDDAM HOUSE HELDERFONTEIN

BA General - Criminology, Psychology

University of Pretoria

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