Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Communication Skills
Leadership Experience
Personal Information
Communication Skills
Leadership Experience
Personal Information
Mikyle Van Eeden

Mikyle Van Eeden

Dental Practice Manager

Summary

I see myself as a leader and believe in the importance of being responsible honest and fair in all aspects am a quick learner, and I can function as both a team leader and team member.

I am detail orientated and careful in the implementation of my duties. I am confident in handling every situation in the best possible way for all parties. I hope to gain more experience and develop skills to improve my overall knowledge and proficiency. I would like to contribute in a positive way by assisting in whatever is needed to ensure success in business.

Talented Dental Assistant with 7 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.

Coordinated Dental Practice Manager with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 7 years of experience handling sensitive medical information and managing large volumes of personal data, historic health details, imagery and impressions.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Dental Practice Manager

Louwveld Dental And Aesthetics
01.2022 - Current
  • Enhanced patient satisfaction by implementing efficient scheduling and appointment management systems.
  • Collaborated with dentists to assess patient care needs and create treatment plans that maximized oral health outcomes for patients.
  • Improved communication between clinical staff members by establishing regular meetings focused on enhancing teamwork efficiency and providing exceptional patient care experiences.
  • Developed an effective employee performance evaluation system to provide constructive feedback and encourage continuous improvement among staff members.
  • Streamlined dental practice operations for improved efficiency and cost savings through staff training and workflow optimization.
  • Created a welcoming environment for patients through excellent customer service skills, fostering patient loyalty to the dental practice.
  • Established positive relationships with vendors, negotiating favorable contracts for equipment maintenance and supply purchases.
  • Managed inventory control processes to ensure appropriate stock levels, minimizing waste and reducing costs.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
  • Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
  • Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
  • Answered phone calls and messages for 4-physician Dental medical facility, scheduling appointments, and handling patient inquiries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Dental Assistant, Office Worker

Louwveld Dental And Aesthetics
1 2018 - Current
  • Office administration and organization
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Communicated closely with the Doctors regarding the needs, concerns, or issues in the office
  • Ensured accounts payable, inventory, and invoicing records were accurately kept and organized using medical practice software
  • Developed relationships with customers, vendors, and patients to present the company in a professional manner
  • Maintenance of patient records and bookings
  • Stock control (Conducted daily data analysis to determine stock order quantities and identify potential shortages
  • Dental assistant.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Teaching Monitor

Hoedspruit Christian School
08.2015 - 01.2017
  • Teaching assistant
  • Collaborate with teachers and parents to meet the needs of my students
  • Lesson planning and creation
  • Ensuring daily goals and milestones of my students
  • Sorted, organized, and maintained student records accurately.
  • Enhanced patient care by diligently monitoring vital signs and ensuring timely interventions.

Shop assistant

Sunset Butchery
01.2015 - 07.2015
  • Maintained sales floor and processed payments
  • Received orders and ensured timely dispatch of orders
  • Took charge of opening and closing procedures, POS systems, stock control and visual merchandising.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
  • Streamlined store operations with effective inventory management and restocking practices.

Assistant Manager

Blyde River Canyon And Wilderness Lodge's
01.2014 - 01.2014
  • Assisted Lodge manager with front desk operations
  • Saw to guest expectations and customer service expectations
  • Maintained inventories of hotel supplies and prepared purchase orders
  • Assisted with accounting tasks
  • Responded to guest complaints
  • Supervised hotel staff and worked to resolve staff issues.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of guest preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Matric (NQF level 4) -

Hoedspruit, Southern Cross Schools

Skills

Strong organizational and administrative skills at Excel, preparing and delivering reports, and budgeting

Software

Exact Dental Program

Sage Accounting

Nights Bridge

Excel

All of the programs I have experience in I have spent my own time to learn how to use most efficiently for the work I am required to do I learn quickly and pride myself in this I believe I can take on any task that is given to me

Interests

I have great interest in working in a team and bringing 120% in order to make sure that I have done my part in making sure that our goal is met

Timeline

Dental Practice Manager - Louwveld Dental And Aesthetics
01.2022 - Current
Teaching Monitor - Hoedspruit Christian School
08.2015 - 01.2017
Shop assistant - Sunset Butchery
01.2015 - 07.2015
Assistant Manager - Blyde River Canyon And Wilderness Lodge's
01.2014 - 01.2014
Dental Assistant, Office Worker - Louwveld Dental And Aesthetics
1 2018 - Current
Hoedspruit, Southern Cross Schools - Matric (NQF level 4),

Communication Skills

In all my various rolls I have found communication is a key aspect to success. Whether I am dealing with patients, guests, parents or suppliers, in all my various rolls, being able to communicate effectively and professionally to ensure a good working relationships

Leadership Experience

Throughout my working experience I have managed small teams in a productive manner to ensure the success of the business. I am currently managing a small medical practice and have daily dealings with patients and staff ensuring a efficient and well maintained practice.

Personal Information

ID Number: 9410090082084

Communication Skills

In all my various rolls I have found communication is a key aspect to success. Whether I am dealing with patients, guests, parents or suppliers, in all my various rolls, being able to communicate effectively and professionally to ensure a good working relationships

Leadership Experience

Throughout my working experience I have managed small teams in a productive manner to ensure the success of the business. I am currently managing a small medical practice and have daily dealings with patients and staff ensuring a efficient and well maintained practice.

Personal Information

ID Number: 9410090082084

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Mikyle Van EedenDental Practice Manager