Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Mikael Fornoni

Mikael Fornoni

Food And Beverage Server, Bartender
London

Summary

Dynamic catering professional with extensive experience at Aspen Private Catering, excelling in event organization and exceptional customer service. Proven ability to adapt in high-pressure environments, ensuring memorable guest experiences. Skilled in bartending throughout a handful of music festivals in the South African region. .

Skillful Server experienced in the service industry with background managing high volumes of guest needs in fast-paced environments.

I am a hard-working, highly energised individual that is eager to learn and make the best of the environment which I am put in.

Overview

6
6
years of professional experience

Work History

Catering Server

Aspen Private Catering
01.2025 - 04.2025
  • Provided friendly, courteous service to create memorable moments for guests.
  • Adapted to various environments including weddings, sporting events, promotional events & private personalised events.
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.



Head Barista

Gravity Haus
12.2024 - 04.2025
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
  • Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
  • Organised "Unravel After Dark" events that took place in the cafe once a month.
  • Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.

Server/Busser

The Snow Lodge
12.2024 - 04.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Polisher

Matsuhisa
11.2024 - 12.2024
  • Achieved consistent results by following standard operating procedures for each polishing assignment.
  • Demonstrated versatility by mastering various types of abrasive materials.

Bartender

Rocking the Daisies
09.2024 - 09.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes throughout the festival.

Server

Bossa
03.2024 - 08.2024
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bartender

Billy's Beach Music Festival
12.2023 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Adapted to long 12 hour shifts.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Server

Full Stop Cafe
01.2019 - 11.2019
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Gained experience at a relatively young age and learnt how to work in a family orientated restaurant.

Education

Bachelor of Commerce - Investment Management

Stellenbosch University
Stellenbosch, South Africa
04.2001 -

Skills

Team collaboration

Event organization

Event setup

High-end event experience

Stress tolerance

Bartending

Exceptional customer service

Financial analysis

Investment strategies

Market research

Data interpretation

Interests

Fitness

Football

Snowboarding

Travel

Timeline

Catering Server

Aspen Private Catering
01.2025 - 04.2025

Head Barista

Gravity Haus
12.2024 - 04.2025

Server/Busser

The Snow Lodge
12.2024 - 04.2025

Polisher

Matsuhisa
11.2024 - 12.2024

Bartender

Rocking the Daisies
09.2024 - 09.2024

Server

Bossa
03.2024 - 08.2024

Bartender

Billy's Beach Music Festival
12.2023 - 12.2023

Server

Full Stop Cafe
01.2019 - 11.2019

Bachelor of Commerce - Investment Management

Stellenbosch University
04.2001 -

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Mikael FornoniFood And Beverage Server, Bartender