Mihle Hentili
Khayelitsha
Summary
Obtain a position and utilize my experience, knowledge, skills, and abilities for the successful, completion of each job duty. To work on an open environment that promotes creativity, teamwork, and individual growth.
Overview
6
6
years of professional experience
Work History
Project Administrator
IT Naledi Solutions
05.2023 - 12.2024
Ensuring all quotes are invoiced, and sub-contractors are invoiced and received timeous, processed, and billed. Co-ordination of all projects purchasing. Assisting in coordinating and reconciling invoices, assisting clients with the queries and in all administration functions and processes when my Project Manager is not
around.
Worked as Service Delivery Administrator @ IT Naledi Solutions 01/10/2024 - 01/12/2024
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Prepared detailed reports for streamlined decision making processes using various software applications proficiently.
- Improved document management by organizing files and records systematically.
Call Center Agent
World Network Services (WNS)
04.2022 - 04.2023
- Customers making inbound calls about money transfers
- Resending pins and withdrawal numbers to customers
- Handling customer complaints and responding to emails
Promoter
Tradeway Promotions
02.2019 - 12.2020
- I was an in-store promoter
- Promoting food products and voucher cards @ Shoprite store in Golden Arce and Checkers store in Somerset Mall
Education
Advanced Diploma in Management - Business And Management Sciences
Cape Peninsula University of Technology
Cape Town, Western Cape 04-2022
National Diploma - Business And Management Sciences
Cape Peninsula University of Technology
Cape Town, Western Cape 06-2021
Skills
- Leadership
- Ms Office
- Computer literacy
- Communication
- Human Resource Management
- Diagnostic and Analytical skills
- Problem solving
- Time management
- Customer Service Administration Quality
- Enthusiastic attitude
- Supply Chain Management
Additional Information
The reason I studied Management was because Management teaches a person to understand how to behave in organizations and the nature of influence and leadership. It doesn’t matter if you aim to be self-employed, head of your own company or government agencies. Management still gives an individual the tools for success. And one of the major or important reason I went for Management was because it has Project Management which I love the most because it also teaches you how you systematically break a larger problem or break down a problem into smaller chunks of manageable work that will eventually lead to an entire project being completed in time.
Languages
English
Advanced (C1)
Xhosa
Bilingual or Proficient (C2)
Zulu
Intermediate (B1)
Sotho
Elementary (A2)
Timeline
Project Administrator
IT Naledi Solutions
05.2023 - 12.2024
Call Center Agent
World Network Services (WNS)
04.2022 - 04.2023
Promoter
Tradeway Promotions
02.2019 - 12.2020
Advanced Diploma in Management - Business And Management Sciences
Cape Peninsula University of Technology
National Diploma - Business And Management Sciences
Cape Peninsula University of Technology
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