Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mihle Dweba

Mihle Dweba

Cape Town

Summary

I consider myself as a competent, passionate and interactive person, very capable individual with particular strength of perseverance and determination. I have a conscious attitude towards life and I never give up on task that I started no matter of degree or difficulty, I persevere and will finish the designed responsibilities. I enjoy working with people and communicate easily, I have ability to work under pressure achieve required deadlines, I am punctual, extremely, optimistic hard worker with team work influence, reliable, good communication skills, relevant and responsible person.

Overview

4
4
years of professional experience

Work History

General Worker

Audrey Jacobs
Cape Town, South Africa
01.2024 - 12.2025
  • Documented daily work activities and reported any issues to supervisors for prompt resolution.
  • Engaged with customers to answer queries and provide information on services offered.
  • Controlled crowd movements in safe, organised manner following established schedule.
  • Supported project teams by providing timely assistance and resources for efficient task completion.

customer service/call centre

training experience
Cape Town, South Africa
03.2022 - 12.2024
  • Collaborated with team members to achieve target results.
  • Managed complaints with calm, clear communication and problem-solving.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Achieved service time and quality targets.
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.
  • Enhanced working relationships by participating in team-building activities.

Education

grade 12 -

Manzomthombo Senior Secondary School
Cape Town, WC
01-2020

Skills

  • Computer Literacy
  • Customer service
  • Team collaboration
  • Project support
  • Time management
  • Active listening
  • Call handling&Telephone Etiqueete
  • Self-Confidence

Languages

English, Xhosa
First Language
Afrikaans
Beginner
A1

Timeline

General Worker

Audrey Jacobs
01.2024 - 12.2025

customer service/call centre

training experience
03.2022 - 12.2024

grade 12 -

Manzomthombo Senior Secondary School
Mihle Dweba