Mihla-Emihle Zenzile Ntuli
Johannesburg,Gauteng
Summary
Driven by a strong work ethic and dedication, I excelled in all the positions I've been placed in, enhancing customer loyalty through exceptional service and deep product knowledge. My time at DANK has expanded my skill set adding product and merchandise design to the list of things I'm great at. My background spans from creative direction at Dala-Indyebo to innovative sales strategies at Taste of Cannabis, showcasing my multitasking abilities and social media savvy.
Overview
2
2
years of professional experience
Work History
Budtender
DANK
06.2024 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Assisted in making designs for brand merchandise
Sales Team Member
Taste of Cannabis
09.2023 - 10.2023
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Helped customers locate products and checked store system for merchandise at other sites.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Resolved customer issues promptly, ensuring their continued loyalty to the company''s products and services.
Assistant Creative Director
Dala-Indyebo
09.2022 - 08.2023
- Advised on content strategy, ensuring alignment with brand voice, tone, style guides, as well as visual consistency.
- Established strong relationships with clients through effective communication and understanding of their unique needs.
- Monitored industry trends to keep creative materials fresh and engaging.
- Directed photo shoots , reviewing each element against client standards and expectations.
Production Usher
The Big Debate
03.2023 - 05.2023
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Worked with production team to ensure set up was up to standard
- Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
Conference Assistant and Usher
DigiBank
04.2023 - 04.2023
- Facilitated communication between teams handling catering, audio visual and room setup.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Ensured smooth operation of audio-visual equipment for presentations, contributing to a professional atmosphere.
- Enhanced conference attendee experience by efficiently managing registration and check-in processes.
- Improved overall guest satisfaction by promptly addressing inquiries, concerns, and providing relevant information.
Education
Northcliff High School
Johannesburg 12.2021
Skills
- Product Merchandising
- Patience and Empathy
- Multitasking and Organization
- Strong Work Ethic
- Attention to Detail
- Dedicated Team Player
- Appointment Scheduling
- Schedule Management
- Discretion and Confidentiality
- Social Media Savvy
Nationality
South African
Languages
English
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)
Reference
Available upon request
Timeline
Budtender
DANK
06.2024 - Current
Sales Team Member
Taste of Cannabis
09.2023 - 10.2023
Conference Assistant and Usher
DigiBank
04.2023 - 04.2023
Production Usher
The Big Debate
03.2023 - 05.2023
Assistant Creative Director
Dala-Indyebo
09.2022 - 08.2023
Northcliff High School
Similar Profiles
TSHEGOFATSO MAGOROTSHEGOFATSO MAGORO
Sales Representative at DANKSales Representative at DANK
Kaimar CoxKaimar Cox
Business Owner/Operator at House of Dank Smoke ShopBusiness Owner/Operator at House of Dank Smoke Shop
ELIZABETH C. LEWISELIZABETH C. LEWIS
Chief Operating Officer at Dank Poet Dispensary, LLCChief Operating Officer at Dank Poet Dispensary, LLC