Micquin Matthew Helm
Barber
Worcester,WC
Summary
Dynamic barber with a proven track record at Gilbert (Captain Quarters Barbershop), (Hair Affair), (Zhoosh Haircare and Skincare), excelling in client retention and trend expertise. Skilled in razor shaving and clippers usage, I foster strong client relationships and deliver exceptional grooming services. A highly motivated self-starter, I consistently enhance customer satisfaction through tailored consultations and expert advice.
Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves.
Motivated Barber familiar with properly maintaining equipment and supplies. Desiring to further develop acquired skills while working for expanding company.
Detailed Barber with 7-10 years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction.
Professional grooming expert prepared for this role with solid history of providing top-notch barbering services. Known for achieving superior client satisfaction and fostering welcoming atmosphere. Collaborative team player who adapts to changing needs and prioritizes customer experience. Skilled in classic and contemporary haircuts, straight razor shaves, and personalized grooming advice.
Professional grooming specialist with significant experience in delivering high-quality haircuts, shaves, and styling services. Strong focus on team collaboration and adapting to client needs. Skilled in modern and classic barbering techniques, maintaining sanitation standards, and providing exceptional customer service. Dependable and results-driven with passion for enhancing client satisfaction and fostering welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Language
Work History
Barber
Gilbert (Captain Quarters Barbershop)
02.2022 - 12.2022
- Answered incoming telephone calls and scheduled appointments for clients.
- Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Distributed business cards outside of salon to generate new business.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Counted and documented opening and closing cash amounts daily.
Barber
Hair Affair (Gail Viljoen)
12.2022 - 02.2023
- Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Managed business customer service, responding to requests and concerns promptly.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Supported overall business growth by actively participating in promotional events like community fairs or charity fundraisers that showcased the salon''s offerings.
- Managed complex appointment schedule for high-volume client base.
- Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
Barber
Mike Self Employed @ Zhoosh Haircare and Skin Care
09.2024 - Current
- Consistently received positive performance reviews from guests.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Styled hair according to customer preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consulted with clients to assess personal style preferences and unique needs.
Education
High School Diploma -
Worcester Gymnasium
Worcester, South Africa 04.2001 -
No Degree -
Worcester R.K Primary
Worcester, South Africa 04.2001 -
Skills
Outstanding client retention
Customer safety
Trend expert
Clippers usage
Work area sanitation
Quick learner
Beard trimming
Razor shaving
Industry trends
Fade mastery
Professional manner
Clipper techniques
Highly motivated self-starter
Cleaning and sanitation
Laugh,Read,Explore,Travel,Content Creation,Staying focused on growth,Networking
I am passionate about continuous personal and professional growth. I enjoy content creation related to my craft, networking with people from diverse backgrounds, and exploring new environments through travel. I stay focused on self-improvement by reading, learning new skills, and building meaningful connections that contribute to both personal development and career advancement.
Timeline
Barber
Mike Self Employed @ Zhoosh Haircare and Skin Care
09.2024 - Current
Barber
Hair Affair (Gail Viljoen)
12.2022 - 02.2023
Barber
Gilbert (Captain Quarters Barbershop)
02.2022 - 12.2022
High School Diploma -
Worcester Gymnasium
04.2001 -
No Degree -
Worcester R.K Primary
04.2001 -