Micke Green

Dynamic and results-driven Operations Manager with a proven track record at BESTBY Online, where I optimized workflow processes, improved quality control, and elevated overall team performance. Known for my upbeat, positive attitude and natural ability to build strong client relationships, I bring exceptional problem-solving skills and a calm, professional approach to conflict resolution. Passionate about creating organized, efficient systems and ensuring customer satisfaction through clear communication and a genuinely people-first mindset. A collaborative team player who thrives in structured environments and is always ready to lift others while getting the job done—on time and within budget.

• Customer Satisfaction: Achieved and maintained a 95%+ customer satisfaction rate by resolving client concerns promptly and going above and beyond to deliver a personalized experience.
• Led Corporate Events & Party Planning: Successfully organized and executed all internal company events, including year-end functions, staff appreciation days, and themed celebrations—handling everything from budgeting and vendor coordination to décor, catering, and timelines—resulting in highly praised events and boosted team morale.
• Multi-role Excellence: Efficiently managed overlapping roles in admin, reservations, bar service, and front-of-house, making me a flexible and reliable asset in fast-paced lodge and restaurant environments.
• Positive Work Culture Advocate: Recognized for fostering a supportive, high-energy team atmosphere, contributing to reduced staff turnover and a stronger internal brand culture.