Summary
Overview
Work History
Education
Skills
Gym, Travel, Foodie,
Timeline
Generic
Mickayla Abrahams

Mickayla Abrahams

Award Corporate Sales Rep
Cape Town

Summary

Accomplished Sales Executive with over half decade of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.

Overview

10
10
years of professional experience
1
1
Language

Work History

Awards Sales Executive

Topco Media & Communications
03.2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Pioneered adoption of CRM software to improve customer relationship management and data analysis.
  • Worked on different projects every qauter such as Tech,Gender Empowerment, Transformation, HR & Public Sector.

Junior Qaulity Assurance Analyst(Contract Based)

Retail Next
10.2019 - 03.2020
  • Supported continuous improvement efforts within the organization by regularly reviewing existing processes and suggesting enhancements when necessary.
  • Streamlined communication between developers and QA analysts, fostering a collaborative environment for problemsolving.
  • Ensured compliance with industry standards and regulations through meticulous attention to detail during the testing process.
  • Improved customer satisfaction rates by quickly addressing reported issues and delivering timely solutions.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Corporate Sales Executive

Marcus Evans International
03.2019 - 09.2019
  • Expanded market share by identifying new business opportunities and potential clients.
  • Consistently monitored sales performance against defined goals, implementing corrective actions as necessary to stay on track for success.
  • Established long-term client relationships through effective communication and negotiation skills.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Provided exceptional post-sale support by addressing any concerns or issues promptly ensuring customer satisfaction and building trust.

Cross Trained Sales Consultant

Truworths
11.2016 - 12.2017
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Informed customers of promotions to increase sales productivity and volume.

Cashier(Partime)

Dischem Pharmacy
04.2015 - 12.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Forest Heights High School
Cape Town
04.2001 -

High School Diploma -

Cedar High School of Arts
Cape Town, South Africa
04.2001 -

Skills

Business development and planning

Lead prospecting

Business networking

Sales funnel management

Relationship building

Product knowledge

Goals and performance

Public speaking

Lead generation

Brand promotion

Cold calling

Client development

Marketing initiatives

Objection handling

Cross-selling techniques

Upselling expertise

Networking

Contract negotiations

Vendor management

Account servicing

Value propositions

Webinar hosting

Quality assurance

KPI tracking

Marketing campaign evaluation

[Software] CRM

Price quote preparation

Account forecasting

Gym, Travel, Foodie,

Outside of work, I’m passionate about staying active and maintaining a healthy lifestyle, which is why I enjoy going to the gym regularly. It helps me stay disciplined, focused, and energized. I’m also a big foodie—I love exploring new cuisines, trying out different restaurants, and even experimenting with cooking. This curiosity extends to my love for travel, as I enjoy experiencing new cultures, meeting people, and immersing myself in different environments. These hobbies not only keep me balanced but also help me develop adaptability, resilience, and a fresh perspective that I bring into my professional life.

Timeline

Awards Sales Executive

Topco Media & Communications
03.2022 - Current

Junior Qaulity Assurance Analyst(Contract Based)

Retail Next
10.2019 - 03.2020

Corporate Sales Executive

Marcus Evans International
03.2019 - 09.2019

Cross Trained Sales Consultant

Truworths
11.2016 - 12.2017

Cashier(Partime)

Dischem Pharmacy
04.2015 - 12.2015

High School Diploma -

Forest Heights High School
04.2001 -

High School Diploma -

Cedar High School of Arts
04.2001 -

Similar Profiles

CREATE PROFILE
Mickayla AbrahamsAward Corporate Sales Rep