Summary
Overview
Work History
Education
Skills
Interests
References
Timeline

Michelle Human

Private Remedial Tutor
Pretoria,Gauteng

Summary

In all the positions that I have filled during my working career thus far, I have gained extensive experience (+-5 years) in first line client support, customer service, communication, interpersonal skills and client orientation.

I am fully computer literate and obtained a distinction in CAT (Computer Application Technology) in Matric.

During the times that I ran my own business, I also became proficient in problem-solving, decision making and self-management.

Obtaining a very good mark in Mathematics in matric, as well as my Maths tutoring experience are proof of my good numerical skills.

I am an honest person with high moral values and a balanced outlook on life, coupled with a strong sense of humour.

Intelligent, inquisitive and eager to learn. Makes friends easily and is socially adaptable.

Hard-working, motivated and a good group leader. A self-starter who mostly takes initiative in any situation.

Creative, a good team-worker and perform well under pressure. Results oriented, accepts responsibility and accountability.

Excellent communication and organisational skills. Objective outlook, very positive attitude.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Private Remedial Tutor

Self-employed
Pretoria, Gauteng
01.2020 - Current

Private remedial tutor to students aged 7-16 focusing on assistance with schoolwork and remediation to students diagnosed with Autism Spectrum Disorder, ADHD, visual integration difficulties and so more.

Planning and implementation of remedial strategies to improve comprehension and competence in various areas.

High adaptability to ever-changing circumstances while still benefitting the student in their situation.

Research and planning to adapt current curriculums to suit the needs of students.

Involvement and training in therapies ad intervention for each student according to their needs.

Working closely with parents, teachers, and therapist to gain knowledge and understanding and work closely as a team to the benefit of the student.

Planning and involving parents, teachers, and therapists in new interventions and programs that take into account the newest research and findings.

Senior Cognitive Trainer

BrainAbility
Pretoria, Gauteng
11.2017 - 12.2019

Individual cognitive training of students ages 5-45, including business-people, students with ADHD and Autism, students with TBI etc

Supervising and assisting students while they are completing digital cognitive exercises

Administering, monitoring and analysis of cognitive assessments

Supervising, assisting and aiding students who attend BrainLeap attention arcade sessions

General administration, scheduling, client interaction.

Private Tutor

Self-employed
Pretoria, Gauteng
10.2016 - 10.2017

Administration of business

Teaching and tutoring of students in various subjects ranging from Grade 4 - Grade 12

Marketing of business and services.

Reading Therapist and Tutor

Tina Cowley Reading Centre and Clever Kids Centre
Pretoria, Gauteng
03.2016 - 10.2016

Administration of business

Teaching and tutoring of students in various subjects ranging from Grade 4 - Grade 12

Marketing of business and services

In March 2016 I completed my training in Reading Therapy through Tina Cowley

I have also built up a client base of tutoring students

Reading classes on computer and in a class environment.

Planned lessons for allotted time to strengthen weak subjects and build skills.

Owner, Trainer, Makeup Artist

Makeup Matrix
Pretoria, Gauteng
06.2012 - 03.2016

Stock management and product knowledge

Managed day-to-day business operations.

Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.

Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.

Conducted consultations to understand client's desired outcome and assessed skin type and face structure.

Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.

Scheduled onsite and offsite makeup appointments for clientele.

Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Retail Makeup Artist

MAC Cosmetics
Pretoria, Gauteng
04.2013 - 11.2013

I consistently reached all sales targets.

After 5 months I was appointed Product Specialist (in-store trainer) and asked to also train at other stores.

Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.

Conducted consultations to understand client's desired outcome and assessed skin type and face structure.

Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.

Provided clients with personalized skincare recommendations to support maintenance of healthy skin.

Consistently received positive performance reviews from guests.

Kept detailed records of customer information and services provided to increase return customers.

Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Education

National Senior Certificate -

Abbotts College, Pretoria
02.2009 - 12.2010

Afrikaans FAL - 92 - A

English – 75 - B

Mathematics – 62 - C

Life Sciences – 70 - B

Dramatic Arts – 58 - D

Computer Applications Technology - 84 - A

Life Orientation - 66 - C

Bachelor of Science - Psychology And Physiology (with Genetics)

UNISA, South Africa
01.2017 - Current

First Aid Level 1 -

Netcare, Midrand
03.2017 - 04.2017

ITEC Level 3 Diploma - Fashion, Theatre and Media Makeup

Face To Face Academy, Centurion
01.2012 - 06.2012

Make Up – 82

Professional Conduct & Business awareness – 88

Fashion, Theatre & Media Makeup and Special Effects - 76

Skills

    Remedial program design

Tutoring skills

Private instruction

Detail-orientated

Outstanding client retention

Customer consultation

Relationship building and management

Marketing familiarity

Business growth and retention

Cost control and analysis

Opportunity identification

Strategic planning

Inventory management

Staff training/development

Effective leader

Delegation

Employee scheduling

Interests

Reading

Writing

Music

Boxing

Art

Hiking

References

Professional:

BRIZANE COETZEE – COLLEGUE, BRAINABILITY

074 581 3282

DR TANJA KEMP – PARENT OF STUDENT

082 653 7699

Personal:

DELANEY JANSEN VAN RENSBURG - Boshoff Inc

079 721 8824

Timeline

Private Remedial Tutor - Self-employed
01.2020 - Current
Senior Cognitive Trainer - BrainAbility
11.2017 - 12.2019
Netcare - First Aid Level 1,
03.2017 - 04.2017
UNISA - Bachelor of Science, Psychology And Physiology (with Genetics)
01.2017 - Current
Private Tutor - Self-employed
10.2016 - 10.2017
Reading Therapist and Tutor - Tina Cowley Reading Centre and Clever Kids Centre
03.2016 - 10.2016
Retail Makeup Artist - MAC Cosmetics
04.2013 - 11.2013
Owner, Trainer, Makeup Artist - Makeup Matrix
06.2012 - 03.2016
Face To Face Academy - ITEC Level 3 Diploma, Fashion, Theatre and Media Makeup
01.2012 - 06.2012
Abbotts College - National Senior Certificate,
02.2009 - 12.2010
Michelle HumanPrivate Remedial Tutor