Running and Reading
Michelle George
Sars Consultant
21Velvet Crescent Tuscany Glen Blue Downs
Summary
Achieving High Standards Satisfying the needs of others while upholding good principles
I am a dependable employee with a solid background supporting group with a hardworking approach. Take advantage of every opportunity to go beyond basics and serve customers with speed and diligence. Physically fit, punctual and eager to learn new tasks. I manage day-to-day operations of business by identifying needs of my peers and colleagues and creating effective measures to solve problems. I am skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
28
28
years of professional experience
1998
1998
years of post-secondary education
Work History
Secondment to Tax Verification
SARS
04.2023 - Current
- To examine and cross reference with other tax systems to ensure simultaneous registration of all taxes where applicable and to avoid duplications and irregularities – beneficiaries of trusts, members/directors of companies and to record any changes on system store all files in fast and accurate manner.
- I am a dependable employee with a solid background supporting group with a hardworking approach. Take advantage of every opportunity to go beyond basics and serve customers with speed and diligence. Physically fit, punctual and eager to learn new tasks. I manage day-to-day operations of business by identifying needs of my peers and colleagues and creating effective measures to solve problems. I am skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Branch office agent and Consultant
SARS
01.2007 - 03.2023
- I ensure that all 'standard queries' from clients are promptly, effectively and efficiently answered or resolved thereby improving the image of SARS as a service delivery organization.
- I deliver client service to all SARS taxpayers inclusive of standard queries and taxpayer education. This includes attending to all Personal Income Tax, Corporate Tax, PAYE and VAT related queries.
- Tax advisory service and the interpretation of the law is part of my daily function.
- I perform all functions in respect of the completion of returns and other official documents of all taxes administered by SARS to meet taxpayer’s needs and expectations.
- I keep abreast of all new policies, procedures, and guidelines, circular minutes and amendments to all Tax legislation to promote the accuracy and quality of information provided to my colleagues and taxpayer.
- Part of my duties is to provide moderation training on all new policies and updates required to agents.
Mail Centre Team Member
SARS
01.2004 - 01.2007
- To process incoming mail that is received from different service providers and also to process outgoing mail that needs to be delivered to different stakeholders through different types of service providers as requested by the sender.
Income Tax Record Maintenance
SARS
01.1998 - 01.2004
- To examine and cross reference with other tax systems to ensure simultaneous registration of all taxes where applicable and to avoid duplications and irregularities – beneficiaries of trusts, members/directors of companies and to record any changes on system store all files in fast and accurate manner.
Education
Certificate - Computer Practice
Matric - undefined
N4 - N6 - Marketing Management
01.1996 - 01.1997
Tax Technician Qualification (TTQ) - NQF6
03.2023 - 03.2026
Still busy studying
Skills
Effective verbal communication
Strategic thinking under tight deadlines
Attention to detail
Strong ethical standards
Strong organizational abilities
Effective time management
Collaborative teamwork abilities
PAYE query resolution
Registration process optimization
Proficient in Emp201 completion
Proficient in Emp501 completion
Tax compliance expertise
Successful IPR5/IT3a execution
Comprehensive reconciliation review
Reconciliation discrepancy resolution
Client query resolution
Core Skills
Registration, Emp201 Completion, Emp501 Completion, Personal income tax, IPR5/IT3a Completion, Reconciliation completion and capturing, Reconciliation correction, Account queries, Disputes queries, Registration, Vat201 Completion, Reconciliation completion and capturing, Account queries, Disputes queries, Registration, Returns Capturing All aspects, Disputes, Account Queries, Tax Directive returns and queries, Estate, Post death, insolvent registration and returns, Audit verification, Itr14 completion, Disputes, Account Queries, Application process for Individual and Company in respect of Foreign investments, Emigration, good standing and Tender and resolutions, Efiling and Easy file queries, Knowledge Manager in office on all taxes, Providing training to the office on moderation processes in the Branch Operations, Champion Trainer for SARS Branch Bellville to introduce a new process to the system
Criminal Record
None
Personal Information
- ID Number: 7801030116085
- Date of Birth: 03/01/78
- Nationality: South African
- Driving License: Code 8
- Marital Status: Married
Residing
21 Velvet Crescent, Blue Downs, Tuscany Glen, 7100
Interests
Timeline
Secondment to Tax Verification - SARS
04.2023 - Current
Credo Business College - Tax Technician Qualification (TTQ), NQF6
03.2023 - 03.2026
Branch office agent and Consultant - SARS
01.2007 - 03.2023
Mail Centre Team Member - SARS
01.2004 - 01.2007
Income Tax Record Maintenance - SARS
01.1998 - 01.2004
Tygerberg College - N4 - N6, Marketing Management
01.1996 - 01.1997
Florida Secondary School - Matric,
PRINCETON COMPUTER SCHOOL - Certificate, Computer Practice