Michelle Mountjoy
Marketing Administrator
Gauteng,
Summary
PROFESSIONAL SUMMARY
Dedicated Marketing professional with a history of meeting company goals using consistent and organized practices. Demonstrated expertise in managing social, print, and email campaigns, as well as diversifying and enhancing website pages and social media platforms. Strong customer service skills and have experience in answering general marketing inquiries by email and phone. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Marketing Coordinator
Astec Industries South Africa
07.2018 - Current
- Organized logistics for marketing and proposal strategy meetings.
- Coordinated public relations activities, securing positive press coverage for company initiatives.
- Developed and tracked performance indicators to measure results of marketing campaigns.
- Tracked and reported on marketing campaign responses.
- Planned and executed internal and external marketing events.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Increased customer engagement through creation of compelling social media content and strategies.
- Created and managed social media campaigns to increase brand engagement.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Co-ordinate writing and distribution of press releases to increase brand visibility.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Facilitated productive trade shows, leading to increased lead generation and brand exposure.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Coordinated with design and media teams to develop high-quality creative assets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Composed daily posts for social media and helped build corporate presence on LinkedIn.
- Established relationships with key stakeholders and media outlets to secure press coverage and increase rapport and trust.
- Applied effective time management techniques to meet tight deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Administrator
Astec Industries South Africa
06.2013 - 07.2018
- Providing administrative support service to Sales Engineers in preparation of tenders derived from customers’ initial enquiry data.
- Assisting with implementation of improvements to internal processes for handovers of orders to production.
- Enhanced customer satisfaction with prompt and accurate order processing.
- Collaborated with cross-functional teams to ensure smooth product delivery.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Travel Consultant
Pentravel
01.2010 - 11.2012
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Stayed up-to-date on current trends, destinations, and supplier offerings to provide most relevant advice to clients.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
Education
Short Course - Photoshop
IMSD- Institute of Media, Strategy & Design
Gauteng 04.2001 -
BBA - Marketing Management
IMM
Gauteng 04.2001 -
Diploma - Tourism And Travel Management
Damelin
Gauteng 04.2001 -
Skills
MS Office
Adobe Suite - Photoshop (Basic)
Multitasking Abilities
Trade shows and events
Adobe Photoshop (Basic)
Vendor Management
Budgeting and Allocation
Content Curation
Interpersonal Skills
Social Media Campaigns
Event Planning and Logistics
Accomplishments
-Created and grew company linkedIn page to over 20 000 followers
-Successfully fulfilled the role of PA in conjunction with marketing duties, until the role of PA was filled.
Hobbies
-Reading
-Mountain Biking
-Cooking / Baking
-Spending Time on the beach
Timeline
Marketing Coordinator
Astec Industries South Africa
07.2018 - Current
Sales Administrator
Astec Industries South Africa
06.2013 - 07.2018
Travel Consultant
Pentravel
01.2010 - 11.2012
Short Course - Photoshop
IMSD- Institute of Media, Strategy & Design
04.2001 -
BBA - Marketing Management
IMM
04.2001 -
Diploma - Tourism And Travel Management
Damelin
04.2001 -
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