Michelle Leting Khayundi

• Project Planning: Collaborated with cross-functional teams to define project scope, goals, and deliverables. Developed detailed project plans, timelines, and budgets.
• Timely Project Execution: Took complete ownership of projects, ensuring execution according to target timelines. Proactively addressed delays or issues impacting schedules.
• SOP Improvement: Continuously assessed and improved SOPs related to e-commerce projects to streamline processes and enhance efficiency.
• Content Management: Coordinated creation and management of product listings, descriptions, pricing, images, and other content on various e-commerce platforms. Managed over 3000 products on the backend of PrestaShop, WordPress, and Google Merchant Center.
• Analytics and Reporting: Monitored key performance indicators (KPIs) and used data-driven insights for decision-making. Provided weekly/monthly reports according to business needs.
• Quality Assurance: Implemented and oversaw quality assurance processes to ensure a seamless and error-free shopping experience.
• E-commerce Marketing: Collaborated with the marketing team to align e-commerce initiatives with marketing campaigns and promotions.
• Risk Management: Identified potential risks and developed contingency plans to mitigate them.
• Stakeholder Management: Worked closely with internal and external stakeholders to ensure project objectives were met on time and within budget.

• Project Planning & Execution: Developed and executed marketing and advertising strategies, resulting in significant sales growth. Oversaw product inventory management, forecasting, and pricing strategies.
• Content Management: Optimized product listings for search engines (SEO), including writing compelling product titles, descriptions, and meta tags.
• Analytics and Reporting: Monitored product performance metrics and made data-driven decisions for product improvements.
• Quality Assurance: Conducted gross profit analysis for vehicle deals and managed invoicing and procurement from suppliers.
• E-commerce Marketing: Spearheaded the establishment of an online presence for the used car sales department, expanding market reach and driving sales.
• Risk Management: Conducted training sessions for key staff members to enhance operational efficiency and team productivity.
• Streamlined office operations by implementing efficient administrative systems and procedures.
• Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.

Project Management: Organized and motivated the catering team, planned events, and consulted with clients. Implemented cost-saving measures and streamlined reporting procedures.