Summary
Overview
Work History
Education
Skills
Street
Personal Information
City
State
References
Own Transport
Timeline
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Michelle Kheswa

Midrand

Summary

I have completed a cabin crew license and would like to fulfill my dream and pursue a career in world aviation. A highly motivated and dedicated young lady, I aspire to be successful in my future career path. I enjoy exploring new avenues apart from working under pressure individually, I am also a team player as I believe that teamwork makes the dream work. I have excellent logical reasoning skills.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Help Desk Assistant

GAAP POS
Midrand
09.2022 - Current
  • Prepared, organized and coordinated IT support for client seminars, conferences and other events
  • Collated and wrote clear concise documentation to assist users in accessing and utilizing key software
  • Assigning cases to the relevant department
  • Answering calls
  • Identify customer needs.
  • BPO access, logging cases for clients via email including international calls.
  • Answering inbound calls and outbound calls.

Security Officer

Stallion Security
Johannesburg
01.2022 - 06.2022
  • Investigated alarm triggers and incidents with thorough evidence collection
  • Monitored CCTV Cameras, and fire alarm systems
  • Checked passes and credentials of person seeking to enter property and issued passes for guests
  • Verified and recorded identities of visitors before allowing access to private and gated property.
  • Issued access cards to authorized personnel to monitor access points.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Waitress

Fat Cake City
Midrand
01.2021 - 01.2022
  • Greeting customers, serving customers, cashier duties
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice
  • Packed purchased items properly to prevent damage to delicate products.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Inspected dishes and utensils for cleanliness.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Aviation Related - Cabin Crew License - Aviation

EPT Training Aviation College
Parkhaven, Kempton Park
01.2019 - 11.2019

Grade 12 - Matriculated - Grade 12

Armour Foundation Learning Institute
Tembisa
01.2018 - 12.2018

Employment Course - Core Computer Skill Programme 2 -

NW Avuxeni Computer Academy
Tembisa
01.2021 - 07.2022

Higher Certificate In Preschool - Education

Stadio Higher Education
Midrand Waterfall Campus
01.2024 - Current

Skills

Exceptional telephone etiquetteundefined

Street

Midrand

Personal Information

  • Passport Number: Yes
  • Date of Birth: 07/19/00
  • Nationality: South African
  • Driving License: Code 10 with PDP

City

Gauteng

State

1687

References

  • Nomsa Manyoni, Supervisor, Fat Cake City, 084 311 5192
  • Miss N Mafiyane, Assessor, Stallion Security, 065 564 5144
  • Jordan Staal, Senior, GAAP POS, 082 303 8600

Own Transport

Yes

Timeline

Higher Certificate In Preschool - Education

Stadio Higher Education
01.2024 - Current

Help Desk Assistant

GAAP POS
09.2022 - Current

Security Officer

Stallion Security
01.2022 - 06.2022

Employment Course - Core Computer Skill Programme 2 -

NW Avuxeni Computer Academy
01.2021 - 07.2022

Waitress

Fat Cake City
01.2021 - 01.2022

Aviation Related - Cabin Crew License - Aviation

EPT Training Aviation College
01.2019 - 11.2019

Grade 12 - Matriculated - Grade 12

Armour Foundation Learning Institute
01.2018 - 12.2018

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Michelle Kheswa