Michelle Durandt
Patient Administration Manager
George
Summary
To constantly set new goals to ensure progress in my career To make use of every opportunity to maximize knowledge and experience To derive job satisfaction though achievement
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
31
31
years of professional experience
1994
1994
years of post-secondary education
2
2
Languages
Work History
Management Team
Medi-Clinic George
07.2005 - Current
- Company Overview: George Medi-Clinic & Geneva Clinic
- Same output as in Credit Manager position (excluding credit control function), responsibility extended to include George Medi-Clinic
- Participation in formulation of hospital goals and strategies
- Process Improvement and involvement in inter-departmental meetings utilized to improve cost control and maximisation of revenue.
- Adhoc projects assigned by Hospital Manager.
- George Medi-Clinic & Geneva Clinic
CREDIT & ADMIN MANAGER
Geneva Clinic
10.2003 - 06.2005
- Company Overview: Medi-clinic
- Involvement with budget compilations & management of budget.
- Hospital Income figures interpreted and analysed.
- Reports and statistics are prepared and analysed (Sales journal, Debtors Days, Occupancy etc)
- Evaluation of Staff Performance and development plans (training) established procedure.
- Goals, with performance standards, are set for the administration department and at team/individual level – Performance Management
- Evaluation of Staff Performance and development plans (training) established.
- Staff scheduling, leave, overtime, segregation of duties.
- Selection interviews, orientation program for new staff.
- Full Credit Control function.
SENIOR CREDIT CONTROLLER
George Medi-clinic
04.2002 - 09.2003
- Ensure policy compliance with respect to ALL aspects in Credit Control department.
- Debtors portfolio managed to eliminate bad debt.
- Cost estimation per procedure.
- Debtors Cash Books.
- Reconciliation of daily banking.
- Refunds to patients.
- Ensure that items charged on patients accounts are valid charges and in line with BHF Gazette.
SENIOR CREDIT CONTROLLER
Lamprecht Clinic
06.1997 - 04.2002
- See above
JUNIOR CREDIT CONTROLLER
Lamprecht Clinic
06.1996 - 06.1997
- This time as Junior Senior Credit Controller, I was orientated in ALL aspects of the administration department but served the same functions as described above.
RECEPTIONIST
Lamprecht Clinic
11.1995 - 05.1996
- Patient admissions and discharges.
- Switchboard.
- Petty Cash and Cash Float.
- Bed State.
- Receipting and collection of outstanding monies of Private paying patients.
ASSISTANT BOOKEEPER
D W Weldon Optometrists
12.1994 - 10.1995
- Cash Books.
- Bank Reconciliation.
- Ledgers.
- Creditors.
- Debtors.
- Stock.
- Relieve reception staff.
Education
Matric with Exemption - English First Language HG, Afrikaans First Language HG, Mathematics SG, Biology HG, Geography HG, Accounting HG
York High School
Skills
Friendly, positive attitude
Marriage Date
05/01/2022
<Enter your own>
- ID Number: 7606040085083
- Health Status: Excellent
- Date of Birth: 06/04/76
- Nationality: South African Citizen
- Driving License: Code 08
- Marital Status: Married
Hiking and Trail Running
I started with hiking and have developed a love for the mountains and have recently taken up trail running and in doing so, providing the revitalisation needed when demands of work and life feel heavy.
Timeline
Management Team
Medi-Clinic George
07.2005 - Current
CREDIT & ADMIN MANAGER
Geneva Clinic
10.2003 - 06.2005
SENIOR CREDIT CONTROLLER
George Medi-clinic
04.2002 - 09.2003
SENIOR CREDIT CONTROLLER
Lamprecht Clinic
06.1997 - 04.2002
JUNIOR CREDIT CONTROLLER
Lamprecht Clinic
06.1996 - 06.1997
RECEPTIONIST
Lamprecht Clinic
11.1995 - 05.1996
ASSISTANT BOOKEEPER
D W Weldon Optometrists
12.1994 - 10.1995
Matric with Exemption - English First Language HG, Afrikaans First Language HG, Mathematics SG, Biology HG, Geography HG, Accounting HG
York High School
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