Proven to excel in high-volume dining environments, I leveraged my beverage expertise and exceptional guest relations management at Norwegian Cruise Line to significantly enhance customer satisfaction and loyalty. My adeptness at beverage preparation and a knack for upselling resulted in a noticeable increase in bar revenue, demonstrating my commitment to driving business success and providing outstanding service.
Beverage expertise
White star runner up for 5 star waitress on board Queen Elizabeth
Vacation Hero twice on board Norwegian Cruise Line
Hotel Management Diploma
Hotel Management Diploma
Hotel Management Food and Beverage Certificate