Michelle Combrink
Office Administrator
Summary
Organized office professional knowledgeable about reception and PA work. Smoothly manages correspondence, mail and guests to support office efficiency. Reliable under pressure in high tempo environment leveraging articulate communication skills with people of diverse backgrounds.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Office Administrator
Grace Solutions (pty) Ltd.
01.2024 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintain quotes and more on Quickbooks.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Online ESL Teacher
Talkstation
01.2022 - 12.2023
- Strengthened overall class performance by regularly assessing student progress using both formative and summative assessments to adjust instructional strategies accordingly.
- Communicated with students using Zoom and our own online learning platforms, webcams and headphones.
- Provided instruction using textbooks, worksheets, games and visuals to help improve reading, writing, speaking and listening skills.
- Boosted reading comprehension levels for struggling students through targeted tutoring and personalized lesson plans.
- Increased student motivation and participation by implementing a rewards system based on individual progress and effort.
Home Care Professional
Self Employed Services
01.2018 - 12.2021
- Facilitated social engagement for isolated patients by arranging outings or coordinating visits from friends or family members.
- Administered medications and monitored vital signs, reporting any abnormalities or concerns to the supervising nurse.
- Educated patients on managing their chronic conditions, empowering them to take control of their health.
- Maintained a clean and safe home environment for patients, ensuring their comfort and wellbeing.
- Enhanced patients'' independence through assistance with activities of daily living.
HR Receptionist /Office Administrator
Shoprite Head Office / Hungry Lion
09.2017 - 12.2017
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Graduate Certificate -
World TESOL Academy
Online 04.2001 -
Certificate -
St Johns
Woodstock, South Africa 04.2001 -
High School Diploma -
Heritage College High School
Claremont, South Africa 04.2001 -
Skills
Administrative support
Customer engagement
File maintenance
Office supply management
Database entry
Bookkeeping
Planning events
MS office
Computer skills
Problem-solving abilities
Self motivation
Reliability
Multitasking Abilities
Excellent communication
Timeline
Office Administrator
Grace Solutions (pty) Ltd.
01.2024 - Current
Online ESL Teacher
Talkstation
01.2022 - 12.2023
Home Care Professional
Self Employed Services
01.2018 - 12.2021
HR Receptionist /Office Administrator
Shoprite Head Office / Hungry Lion
09.2017 - 12.2017
Graduate Certificate -
World TESOL Academy
04.2001 -
Certificate -
St Johns
04.2001 -
High School Diploma -
Heritage College High School
04.2001 -